FEATURESPublic sector
Get onto the public sector platformOK, so it’s no news that, from later this year, the UK public sector will have to outsource a great deal of work and there have already been dire warnings, some published on this website and in Outsource magazine, that service providers must tread very carefully Full Story | |
Latest NewsPublic Sector Bonanza or Bear Trap?Full Story
Steady as we go: keep heads coolFull Story
Heads in the Cloud: can we see?Full Story
Dealing with risk: clear or block?Full Story
Two way traffic, we're all offshoreFull Story
UK based HRO SuperstarFull Story | FEATURESNHS IT warnings ignored for 5 yearsThe Government was warned as far back as 2004 that immediate actionwas needed to fix problems in the £12.7 billion programme to revamp NHSIT, but chose not to take the necessary steps.here Full Story |
FEATURESCSC happy with NHS ITCSC profits more than doubled last quarter after the Information technology contractor benefited from a tax audit settlement. CSC reported that its earnings rose 110% in its fiscal 2009 fourth quarter to $382.3 million, compared with $181.7 million, or $1.15 per diluted share, in the year previously. CSC said that it benefited from a net favourable tax audit settlement that added $1.11 per share to the bottom line. Full Story | NewsPublic Sector Bonanza or Bear Trap?
You do not need a crystal ball to predict that there is going to be a lot more outsourcing of work from the public sector in the years ahead. But it might require balls of a different kind to take on that work. Historically, this has not been a happy place Full Story |
FEATURESOpinion: offshore paradise or perilOnce again, issues of offshoring and outsourcing are in the news – Datamonitor suggests that more UK companies are now looking to outsource their customer services, and there are regular reported instances of major firms shifting their contact centres either to or from offshore locations. Stuart Mackie, Business Development Director at Genesys Telecommunications, examines the offshoring debate: the pros and cons of outsourcing abroad or at home, and the key reasons behind success or failure. Full Story | Latest FeaturesGet onto the public sector platformFull StoryNHS IT warnings ignored for 5 yearsFull StoryCSC happy with NHS ITFull StoryNHS data losses under fireFull StoryOpinion: offshore paradise or perilFull StoryBT deciminates workforceFull Story |
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