Articles
Articles
Articles
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Relationship and openness: key ingredients for successful offshore transitions
Jeroen Jacobs, René van Kleef and Samir Kumar Parija look at success factors in the offshoring process... Transitions of IT services are always a challenge to execute successfully, but intercontine...Outsource Magazine | 06 February 2012 | Articles, IT, Europe, The Netherlands, UK, South/Central Asia, India, Global, All Columns -
Q&A: John Dickens, NEC Europe
John Dickens is Shared Service Manager for NEC Europe Ltd. In advance of his presentation at SSON's Finance Transformation Europe 2012, taking place February 14-16 2012 at the Bloomsbury Hotel, L...Outsource Magazine | 03 February 2012 | Articles, Finance & Accounting, Europe, Germany, Spain, UK, Other, Asia/Pacific, Other, Global, All Columns, Procurement -
Intelligent customers: UK healthcare
Healthcare in the United Kingdom is provided by the government through its healthcare provider, the NHS. The NHS is one of the largest employers in the world. In England alone, it employs 1.4 milli...Brian Gorman | 01 February 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, UK, All Columns -
Clouding your business with data protection issues(?)
In Part 1 of this article we provide an overview of some of the current data protection issues inherent within cloud computing and consider the data protection benefits gained from using the cloud. In...Outsource Magazine | 01 February 2012 | Legal, IT, Articles, Europe, UK, Global, All Columns -
Indian ITO: a three-part plan for achieving non-linear revenue growth
Technology has always aimed to change the status quo by making it effective to perform business functions. The success of technology in business is measured by the impact it creates on the top line or...Outsource Magazine | 31 January 2012 | Articles, IT, Global, South/Central Asia, India, All Columns -
The significance for outsourcing of the proposed EU Data Protection Regulations
At 11.30am UK time on 25th January 2012, with the words "Ladies and gentlemen, we have done it!" Viviane Reding (the EU Commissioner for Justice, Citizenship and Fundamental Rights) announce...Shelley Thomas | 30 January 2012 | Articles, IT, Legal, Europe, Global, All Columns -
Using outsourcing to understand drivers in Asia/Pacific
This article was guest-written by Kieran Scally, Vice President - Solutions, APAC, Ochre House. Recruitment process outsourcing and talent management strategies are often guided by employee motivat...Helena Parry | 27 January 2012 | Articles, HR, Asia/Pacific, All Columns, Global -
Government shared services: how much longer?
In a previous article I compared the success of Tate Lyle’s launch of shared services in ten months with the ten-year gestation period for the Research Councils in the UK. So how is the Cabinet Offi...Nick Mellors | 24 January 2012 | Articles, Functions Other, Europe, UK, All Columns -
Are you capturing true value from your outsourcing partnerships?
More than ever, IT stakeholders are asking tough questions on IT’s planning and execution abilities. IT departments are under tremendous pressure to deliver projects in a difficult environment where m...Sanjay Chadha | 23 January 2012 | Articles, IT, Global, All Columns
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