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Items tagged with : Mexico

A perfect storm is coming for call centres

Today, call and contact centres are operated at high efficiency standards. That’s due to high costs in labour, brick and mortar and technology. We man...

08 March 2011 | Articles, Customer Service, North America / Caribbean, USA, Global, All Columns,

Moving On Up

This article originally appeared in Outsource Magazine Issue #24 Summer 2011 PR Chandrasekar is the CEO of Hexaware Technologies, a global prov...

28 June 2011 | Articles, Finance & Accounting, IT, Global, All Columns,

Newly emerging offshore centres move centre-stage

A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing pow...

17 February 2012 | Articles, Egypt, South Africa, IT, Middle East/Africa, Mexico, Latin America, Other, Europe, Global, All Columns, South/Central Asia, India, Sri Lanka, Other, Asia/Pacific, China, Other,

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