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Items tagged with : SME

Bharat Vagadia

Dr Bharat Vagadia is a Board Director of the National Outsourcing Association. He is also a director at Op2i - a outsourcing research, advisory and im...

05 October 2010 | UK, Columnists, Global, Europe,

Changing the World

This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Matt Barrie is the CEO of Freelancer.com, connecting buyers of pro...

29 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Configuration vs Customisation in Successful Outsourcing Solutions

Middle-market definition To understand how to serve the SME market, we have to first define it. All too often, service providers have defined the mar...

25 November 2010 | Articles, Global,

Government ICT policy: throwing the baby out with the bath water?

As I suggested in last week’s blog, it seems as though the wind of change is blowing hard through public sector procurement processes at the moment – ...

14 April 2011 | All Columns, UK, Articles,

Head-to-Head: Gary Collins & Tristan Rogers

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 The rise of the cloud model has created a host of opportunities – and ...

28 September 2011 | Articles, IT, Customer Service, Functions Other, Global, All Columns,

How do small and medium-sized enterprises (SMEs) best benefit from outsourcing?

The sector of “mid-sized businesses” (at the recent NOA Summit such organisations were defined as those with a turnover of up to £250M) is a major dri...

19 January 2011 | Articles, Europe, Germany, UK, Global, All Columns,

Midsummer murders or winter of discontent?

They were summoned (or summonsed ... you decide) to appear ... the challenge was clear: how to incentivise the top echelon of IT suppliers to UK gover...

27 October 2010 | Articles, IT, Europe, UK, All Columns,

Open Public Services White Paper: a golden opportunity for outsourcers?

Outsourcing has long been an effective method of streamlining businesses and cutting costs, and in times of austerity, its importance once again comes...

17 October 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, All Columns, UK,

Outsource - or cloudsource?

There’s no question that cloud computing is here to stay. A recent infographic released by IT consulting firm Avanade shows that globally, 74 per cent...

16 April 2012 | Articles, IT, Europe, UK, Global, All Columns,

Outsourcing to cut costs – ten top tips for SMEs

Many small businesses are looking to outsourcing as a means to reduce outgoings. But how can SMEs and start-ups make a success of a practice tradition...

29 March 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,

Public procurement rules and outsourcing in the EU – time for change?

The EU Commission published a Green Paper in January 2011 seeking views on modernisation of the much criticised EU public sector procurement regulatio...

06 May 2011 | IT, HR, Finance & Accounting, Articles, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, All Columns,

Public sector outsourcing: tackling the SME challenge

In its first year, the coalition government initiated a hiatus of activity and announcements. I’ve heard a Tory MP describe it as a policy "blitz...

06 June 2011 | Articles, Europe, UK, All Columns,

Q&A: Charles Aird, PwC

Charles Aird is Global and US Practice Leader, Shared Services, Outsourcing and Offshoring at PricewaterhouseCoopers. In a glittering career he's...

02 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Seeking (outsourcing) alpha

Last week, I was attending an SME summit in India, organised by a media house that covers information technology events and topics. The majority of th...

28 November 2011 | Articles, Functions, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Regions, Global, All Columns,

SMEs should not be shy of embracing the business benefits of outsourcing

Change is sweeping through the outsourcing sector. Often seen as the preserve of larger companies, outsourcing is being embraced by an increasing numb...

30 November 2010 | Articles, Europe, UK, Global, All Columns,

Supercloud: the many clouds which will shape the future

I was speaking to a senior relationship manager from one of the most powerful global vendors over drinks a short while ago. Not surprisingly, the conv...

07 October 2011 | Articles, IT, Global, All Columns,

The drive towards transparency

In recent times, we’ve seen remarkable progress made on public sector transparency in this country, a development which has been helped by the governm...

25 February 2011 | Articles, Europe, UK, Global, All Columns,

The importance of a robust data strategy

This month's column is guest-authored by Yann Souillard, Director, LDC. Yann is responsible for sourcing and completing transactions in the £2m-£...

19 May 2011 | Articles, Europe, UK, Global, All Columns,

The View from the Board: Editorial Board Roundtable Winter 2010

Outsource: John, you're hosting, so let's kick off with you: looking generally at the trends for 2011 how different a year do you think its ...

17 December 2010 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,

TOP TEN: For Start-ups

This article originally appeared in Outsource Magazine Issue #27 Spring 2012 It’s easy to create a start-up now. Everyone and her mum wants to crea...

04 April 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Trust Me… I’m an Outsourcer

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Not a day goes by without trust being mentioned as a critical factor i...

28 September 2011 | HR, Finance & Accounting, Functions, Articles, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Using outsourcing to address risk management

Managing risk is a key challenge to any business. As companies expand their operations, systems and infrastructure and become more complex, the risks ...

20 December 2011 | Global, Functions Other, Legal, Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting, Articles, All Columns,

Which "shore" is right for the SME: onshore, nearshore or offshore?

As technologies converge facilitating the easy transfer of documents and data, and as communications improve to allow the provision of services anytim...

05 January 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Why does signing a cheque deliver higher quality for SMEs?

The world in which we live Many of us pay for our internet, telephone, utilities and even settle our credit card bills using standing orders and dire...

18 April 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

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