Articles

Items tagged with : Steve Bynghall

All play and no work: the gamification of your solution?

If you’ve got your business buzzword detector out you may have sensed increasing interest in the “gamification” of technology: the increasing use of g...

20 April 2011 | Articles, IT, Global, All Columns, UK, Other,

Crowdsourcing and the enterprise (Part 1)

Last year I wrote an article for the print version of Outsource magazine about crowdsourcing. It looked at the range of crowd-driven business models t...

01 March 2012 | Columnists, Customer Service, Functions Other, Global, All Columns, Articles,

Crowdsourcing and the enterprise (Part 2)

In the first part of this column article I suggested that all too often crowdsourcing is regarded as a marketing campaign tool to drive engagement wit...

26 April 2012 | Articles, Global, All Columns,

Do the users wear the trousers?

As a service provider, technology is one of the areas where you really can differentiate yourself from your competitors. It’s really worth making the ...

04 November 2010 | Articles, Europe, UK, Global, All Columns, IT,

Dog food and steaks: how authenticity helps validate technology solutions

Recently I was heavily involved with organising an online event called IBF 24. This was all about intranets. Lots and lots of intranets – in fact 24 h...

22 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Don’t let bad content spoil your solution

A few weeks back I went to see my niece dance in an amateur-produced village pantomime. At the beginning it was very difficult not to like – happy aud...

28 February 2011 | Articles, Global, All Columns,

Here comes the competition

I believe crowdsourcing as both a term and as a concept has started to filter into the mainstream. As I wrote in an article for Outsource early this y...

25 November 2011 | Functions Other, Procurement, Articles, Global, All Columns,

Keeping your users satisfied

It probably passed you by, but 11 November was World Usability Day. Yes, I know there’s a special day for everything (the increasingly famous “Talk Li...

02 December 2010 | Articles, Europe, UK, Global, All Columns,

Steve Bynghall

Steve Bynghall is a freelance consultant and writer, specialising in knowledge management and collaboration solutions. He worked at accounting firm BD...

04 November 2010 | Columnists, Global,

The Roar of the Crowd

This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Over the past five years “crowdsourced” solutions have started to ...

28 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

The value of appearing well connected

If I told you, I was well connected, what would I actually mean? It might mean that I live in area with a fantastically fast broadband speed. It might...

13 January 2011 | Articles, Global, All Columns, UK,