Outsource Magazine

One of the fundamental benefits of being a member of the European Union is greater access to its markets for purposes of selling a firm’s good and services. A common currency and harmonised trading rules and regulations,...

This article originally appeared in Outsource Magazine Issue #26 Winter 2011 Traditionally, many shared services have ‘merely’ laid the path for future outsourcing ventures – while others have been deployed by...

While Egypt today is still a bit player in the global sourcing market, recent and ongoing events in the country are a reminder that monitoring and managing the risks associated with offshore and global sourcing – tasks often...

EquaTerra recently released the results of its 2010  UK IT outsourcing (ITO) service provider performance and satisfaction (SPPS) study. EquaTerra conducts annual ITO SPPS studies across all major European market segments,...

EquaTerra has long preached the value of good outsourcing governance and service provider management to the success of business process and information technology outsourcing (ITO) efforts. While this is intuitive it is...

While the grow of information technology outsourcing (ITO) in Europe is irrefutable there is always debate over its merits, both philosophically and relative to outsourcing delivering on the benefits touted by its supporters...

Whether or not negative economic conditions cause organizations to outsource more or pull back from outsourcing is a matter of debate.  Intuitively outsourcing a means to cut costs is good medicine for organizations in a...