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Items tagged with : IT

4th Cloud Computing World Forum 2012

Whether you're an IT vendor, government official, telco representative or enterprise leader, the Cloud Computing World Forum 2012 will bring you ...

10 August 2011 | Events, Conferences, IT, Europe, UK,

A glimpse of the future for CIOs

There are those that try to predict it; those that dread it and those that revel in it but you can’t deny that it’s going to happen in some way shape ...

27 May 2011 | Articles, IT, Global, All Columns,

A Logica Progression

This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Andrew De Cleyn is MD, UK Outsourcing at major IT, BPO and consult...

28 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, UK, Global, All Columns,

A new dawn for UK healthcare

Healthcare in the United Kingdom is provided by the government through its healthcare provider, the NHS (National Health Service). The NHS is one of t...

21 November 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Functions Other, Europe, UK, All Columns,

A shift to the right?

The UK government is taking a close, hard look at how it does business. Its review reaches beyond savings strategies into fundamental questions about ...

08 March 2011 | Articles, Procurement, Europe, UK, All Columns,

A story of success for Managed services and the legal industry

After a period of strong growth, both organic and by acquisition, Morrisons Solicitors reached an IT crossroads. An ageing infrastructure, disparate a...

22 July 2011 | Resources, IT,

An ITIL v3-based outsourcing framework

A growing number of organisations are looking into outsourcing infrastructure IT services. The business drivers largely remain consistent across the i...

11 May 2011 | Articles, IT, Global, All Columns,

Angelica Mari interviews Mark Kobayashi-Hillary on Brazilian IT

Angelica Mari from Computer Weekly interviews Mark Kobayashi-Hillary at São Paulo airport after the close of the Gartner outsourcing summit in Brazil.

24 March 2011 | Videos, Latin America, Brazil,

Are you capturing true value from your outsourcing partnerships?

More than ever, IT stakeholders are asking tough questions on IT’s planning and execution abilities. IT departments are under tremendous pressure to d...

23 January 2012 | Articles, IT, Global, All Columns,

Atos

Atos is an international information technology services company with annual revenues of EUR 8.7 billion and 78,500 employees in 42 countries. Serving...

05 July 2011 | Directory, IT, Global,

Benchmarking of IT Outsourcing on an operational level

First insights from an user-driven initiative in Germany (This article is co-written by regular columnist Joerg Stimmer in collaboration with Andreas...

05 November 2010 | Articles, Europe, Germany, Global, All Columns, IT,

Brazil IT Outsourcing Value Proposition

Global services legend Robert Janssen gives an institutional overview of the Brazil IT program and the value proposition for the Brazilian companies t...

24 March 2011 | Videos, IT, Latin America, Brazil,

Brian Gorman

Brian Gorman is Director of Strategic Programmes, Channel 3 Consulting. He leads major programmes of change on behalf of NHS customers, working with e...

18 November 2011 | Columnists, IT, Europe, UK,

Can China's IT Services market live up to the hype?

Since 2006, China’s market for the outsourcing of technology services has experienced rapid growth and has been heralded as a challenger to India’s ma...

16 March 2012 | Articles, IT, Asia/Pacific, China, All Columns, South/Central Asia, India,

CCSI Technology Solutions rebrands

IT outsourcing specialist CompuCom Systems has rebranded its Canadian operations from CCSI Technology Solutions to CompuCom Canada, according to a com...

10 May 2010 | Articles, IT, North America / Caribbean, Canada,

Chile-IT

Chile-IT is a private-public partnership of leading IT companies based in Chile, that helps North American companies grow their business by working wi...

22 March 2011 | Directory, IT, Latin America, Other,

China: a different view

I’d like to comment on the article 'Can China's IT Services market live up to the hype?' by Kevin Parikh (16 March 2012) It comes down...

20 March 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, China, All Columns,

Christian McMahon

Christian McMahon has spent over 20 years within the IT industry and has gained a wide variety of experience in all elements of technology and busines...

20 April 2011 | Columnists, IT, Global,

Cloud sprawl: the next major issue creeping into big business

The cloud computing industry rolls along at a staggering pace. So much so that one of the biggest issues currently affecting adoptees is the speed at ...

29 September 2011 | Articles, IT, Global, All Columns,

Clouding your business with data protection issues? (Part 1)

In Part 1 of this article we provide an overview of some of the current data protection issues inherent within cloud computing and consider the data p...

01 February 2012 | Legal, IT, Articles, Europe, UK, Global, All Columns,

Clouding your business with data protection issues? (Part 2)

In Part One of this article, we looked at current data protection issues inherent within cloud computing. Here, we look at the trend towards cloud usa...

16 February 2012 | Articles, IT, Legal, Europe, UK, Global, All Columns,

Complementing traditional outsourcing with the emerging cloud computing

In the last article I discussed the emergence of cloud as a key sourcing option. Media has been publishing so much on the cloud that it is often toute...

11 April 2012 | Articles, IT, Global, All Columns,

Critical aspects of governance in outsourcing: insights from industry

This article was written in conjunction with Kaustuv Halder and Markus Biehl. Kaustuv Halder is a graduating student at Schulich School of Business, ...

03 October 2011 | All Columns, Global, Canada, Functions Other, Legal, Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting, Articles, North America / Caribbean,

Cutting Through the Noise

This article originally appeared in Outsource Magazine Issue #23 Spring 2011   Clarity of language can be at a premium in the IT sourcing space – ...

04 April 2011 | Articles, IT, Global,

Datacenter Technologies Academy London

The leading industry association SNIA is pleased to bring its popular Academy series of events to the UK market on the 19th of May at the QEII Confere...

07 April 2011 | Events, Europe, UK, Exhibitions, IT,

David Consulting Group, Ltd.

DCG is an international software development consulting firm helping companies frustrated with development costs, hampered by poor quality or struggli...

25 March 2011 | Directory, IT, Global,

DCG White Paper on Agile Estimation Using Functional Metrics

The term agile has come to mean many things to many people. The definitions and connotations range from how work is organized within a project to a de...

04 April 2011 | Resources, IT,

Doing more for less

We all think we are saving costs, pushing new projects back and pruning the odd budget code here and there. But are we really saving money and providi...

27 April 2011 | Articles, IT, Global, All Columns,

Don’t fear the outsourcer: let it free you...

On any given day, an IT department’s schedule will include a rather hefty chunk of day-to-day ‘housekeeping’ – tasks that are fairly mundane but neces...

02 August 2011 | Articles, IT, Global, All Columns, Logistics,

Don’t let bad content spoil your solution

A few weeks back I went to see my niece dance in an amateur-produced village pantomime. At the beginning it was very difficult not to like – happy aud...

28 February 2011 | Articles, Global, All Columns,

Don’t let clouded thinking make you forget the network

According to a recent study by the Cloud Industry Forum, nearly half of UK organisations are using some form of cloud computing, and almost all of the...

02 June 2011 | Articles, IT, Functions Other, Global, All Columns,

Dwindling IT uptake could mean offshore time bomb

Exam results are out again and, for the IT sector, make for disturbing reading. It’s not the actual results that are the real problem - it’s the worry...

05 September 2011 | Articles, IT, Europe, UK, All Columns,

ELECTRONICS AND COMPUTER SOFTWARE EXPORT PROMOTION COUNCIL (ESC)

ESC is the pioneer of Indian ICT Exports with a large membership of Indian ICT enterprises. ESC is committed to assist member exporters compete global...

08 March 2011 | Directory, IT, South/Central Asia, India,

Enterprise Architecture 2012

Adopting a Practical Architectural Approach 22 February 2012, Grand Connaught Rooms, London Enterprise Architecture 2012 will be an ideal opportunit...

20 January 2012 | Conferences, IT, UK, Events,

Ernst Grosskopf

Ernst Grosskopf is a self-employed consultant, focusing on the initiation and management of IT outsourcing contracts. Over the last few years he has b...

29 June 2011 | Columnists, IT, Global,

External hosting of HR systems is "still unproven"?

Talking to the IT manager from one of the UK’s well respected universities about options for replacing some of their corporate systems, I was surprise...

15 November 2011 | Articles, HR, Global, All Columns, IT,

Forrester

Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and tech...

27 September 2011 | Directory, IT, Middle East/Africa, Europe,

Forrester’s Sourcing & Vendor Management Forum EMEA 2011

Forrester’s Sourcing Vendor Management (SVM) Forum EMEA 2011 will address the dramatic changes taking place in technology sourcing, help you set a ...

27 September 2011 | Events, Conferences, IT, Europe, UK,

Gartner Outsourcing & IT Services Summit

Business Success through Vendor Management, Cloud Sourcing Emerging Trends All organizations that rely on service providers need to ensure dynamic, ...

16 August 2011 | Events, Conferences, IT, Europe, UK, Exhibitions,

Gartner Symposium/ITxpo 2011

The World’s Most Important Gathering of CIO’s and Senior IT Executives. Gartner Symposium/ITxpo 2011 is the industry's largest and most import...

05 August 2011 | IT, Conferences, Events, Europe, Spain,

Governance of Agile Software Projects White Paper

Experts see the central and highly optimised governance of multiple service providers – fully in line with customers’ requirements – as the future in ...

13 September 2011 | Resources, IT, Europe, Germany, UK,

Head-to-Head: Frank Casale & Mark Hillary

This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Brazil is probably the most buzzing location in outsourcing right ...

27 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Latin America, Brazil, All Columns,

Head-to-Head: Gary Collins & Tristan Rogers

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 The rise of the cloud model has created a host of opportunities – and ...

28 September 2011 | Articles, IT, Customer Service, Functions Other, Global, All Columns,

How safe is your data when you outsource?

It is very important to understand and ensure your data is safe. There may be the tightest data protection and confidentiality clauses in the commerci...

13 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

How to be a first-time outsourcing customer: post-contract

More and more companies are looking at outsourcing, which means that there are more and more first-time outsourcing customers. Outsourced IT is very d...

09 November 2011 | Articles, HR, Customer Service, Global, All Columns,

Introduction to DCG’s approach to Agile by David Consulting Group’s CEO and owner, Michael D.S. Harris

DCG is an international software development consulting firm helping companies frustrated with development costs, hampered by poor quality or struggli...

04 April 2011 | Videos, IT,

Is cloud the new offshore?

Promises of substantial cost savings, agile IT, scalability and flexibility – does that sound familiar? Combine that with big question marks over secu...

01 December 2011 | All Columns, Global, IT, Articles,

IT and BPO B2B Matchmaking trip to Dhaka, Bangladesh

The UN/WTO International Trade Centre is organizing a study tour to Bangladesh’s largest IT trade fair, SoftExpo 2012, from 22-26 February 2012. The ...

12 January 2012 | Events, Conferences, IT, South/Central Asia, Bangladesh,

Laura Shields

Laura Shields is a journalist (specialising in technology and finance) and media trainer who works between Brussels and London.After graduating from C...

14 April 2011 | Columnists, Europe, Global, Other, UK,

Leading the transformation in global outsourcing: building the right executive team

Ten years ago, outsourcing was seen as a back-room business, its entire value proposition built on differences in the cost of talent between developed...

09 December 2011 | IT, All Columns, Global, HR, Articles,

Logica

Are you ready for something refreshingly different? Would you like to talk to someone who understands your business and can deliver a joined up servic...

07 June 2011 | Directory, Functions, IT, Regions, Europe, UK,

Make IT Philippines

A video extolling the virtues of the Philippines as an outsourcing destination, presented by the Philippines Trade Investment Centre, London.

07 September 2010 | Philippines, Asia/Pacific, IT, Videos,

Managed services: making light work of the merger

When it comes to making things run smoothly during the time of a merger, managed services can provide some great benefits. Such a service can fundamen...

22 July 2011 | Resources, IT, Legal,

Managing IT talent

Talent management over the last five years has become the buzzword in HR - but do the same rules apply to managing your technologists? They are a funn...

29 September 2011 | Articles, IT, All Columns, Global, UK, Europe,

Michel Robert

Michel Robert has been MD of managed services provider Claranet UK since 2007. Michel is experienced in business development and marketing with partic...

18 February 2011 | Columnists, IT, Europe, UK,

Midsummer murders or winter of discontent?

They were summoned (or summonsed ... you decide) to appear ... the challenge was clear: how to incentivise the top echelon of IT suppliers to UK gover...

27 October 2010 | Articles, IT, Europe, UK, All Columns,

Moving On Up

This article originally appeared in Outsource Magazine Issue #24 Summer 2011 PR Chandrasekar is the CEO of Hexaware Technologies, a global prov...

28 June 2011 | Articles, Finance & Accounting, IT, Global, All Columns,

Nasscom prepares for US lobbying

Indian IT/ITES association Nasscom is to attend the Global Services Summit in Washington, DC on September 22 to make the case for an outsourcing-frien...

07 July 2010 | Articles, IT, North America / Caribbean, USA, South/Central Asia, India,

Nearshore, onshore or offshore for investment banks?

Some of the UK’s largest financial institutions are increasingly onshoring and nearshoring work to locations such as Scotland, Ireland and the north o...

26 September 2011 | Articles, Finance & Accounting, Europe, UK, Global, All Columns,

New Worlds

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Global service providers are upping the ante on their investments in e...

28 September 2011 | China, Asia/Pacific, India, South/Central Asia, Articles, Finance & Accounting, Brazil, IT, Latin America, USA, North America / Caribbean, UK, Europe, Global, All Columns,

Newly emerging offshore centres move centre-stage

A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing pow...

17 February 2012 | Articles, Egypt, South Africa, IT, Middle East/Africa, Mexico, Latin America, Other, Europe, Global, All Columns, South/Central Asia, India, Sri Lanka, Other, Asia/Pacific, China, Other,

NHS IT: the public sector outsourcing challenge

(This column has been written by guest author Thomas Senger, Senior VP, EMEA Software and Solutions, Kofax.) Efficiency savings are an integral part ...

26 August 2011 | Articles, Functions Other, Europe, UK, All Columns, IT,

Omnext

Omnext provides technology and expertise dedicated to reducing the risk and the cost of software development and maintenance. Our cloud based Source2V...

08 August 2011 | Directory, IT, Europe, The Netherlands,

Outsourcing advisors

Many organisations use third-party advisors when making outsourcing decisions, creating Requests for Purchase (RFPs) and as support during negotiation...

13 January 2011 | Articles, Global, All Columns,

Outsourcing IT Q&A: what is IPv6 and why does my business need to know about it?

You have probably seen the stories in the national press recently forewarning of an impending collapse of the internet. These articles claim that the ...

01 April 2011 | Articles, IT, Europe, North America / Caribbean, Latin America, Middle East/Africa, South/Central Asia, Asia/Pacific, Global, All Columns,

Peopleware: the human parameter as the critical success factor of outsourcing

Hardware – Software - Peopleware In addition to hardware and software, the term “peopleware” was created to address the third core aspect of Informati...

15 June 2011 | Articles, IT, Global, All Columns,

PLIXOS

WHAT WE DOpliXos sees itself as a specialist in IT Outsourcing, especially for outsourced software development (offshore and nearshore). Therefore we ...

13 September 2011 | Directory, IT, Europe, Germany, UK,

Production Support People Ltd

Software application support service provider based in the UK. Dedicated and fairly priced on-shore application support services provided for both the...

19 October 2010 | Functions, Directory, IT, Europe, UK,

Q&A: Craig Wilson, VP, HP Enterprise Services

Craig Wilson is MD and VP UK Ireland for HP Enterprise Services (formerly EDS). Following the recent Gartner Outsourcing IT Services Summit 2010 in ...

22 October 2010 | Articles, IT, Global,

Q&A: Federico Florez

Federico Florez is Global CIO at construction, transportation and infrastructure multinational Ferrovial. In advance of his participation in the 3rd A...

03 May 2011 | Articles, IT, Europe, Spain, Global, All Columns,

Q&A: Krist Davood, Schiavello

Krist Davood is CIO for Schiavello Group, an Australia-based construction, design and manufacturing organisation. Prior to his appearance at the 11th ...

27 April 2011 | Articles, IT, Asia/Pacific, Australia, Global, All Columns,

Q&A: Ole Horsfeldt, ITechLaw Association

Ole Horsfeldt is a partner with Copenhagen-based law firm Gorrissen Federspiel, and a board-level director of the ITechLaw Association, a non-profit o...

19 April 2011 | Articles, Legal, Global, All Columns,

Q&A: Rene Keller, Swiss Life

René Keller is Chief Information Technology Officer for Swiss Life AG, Switzerland's largest life insurer. Ahead of his appearance at the Corpora...

06 May 2011 | Articles, IT, Europe, Other, Global, All Columns,

Relationship and openness: key ingredients for successful offshore transitions

Jeroen Jacobs, René van Kleef and Samir Kumar Parija look at success factors in the offshoring process... Transitions of IT services are always a c...

06 February 2012 | Articles, IT, Europe, The Netherlands, UK, South/Central Asia, India, Global, All Columns,

Richard Condon

Richard Condon is the original founder and Managing Director of VendorRelate. Richard has 30 years' experience of commercial outsource relationsh...

31 March 2011 | Columnists, IT, Europe, UK, Global,

Rigorously Agile

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Agile methodologies are currently a major trend in software developmen...

28 September 2011 | Articles, IT, Global, All Columns,

Safe outsourcing: a practitioner's viewpoint

Security infrastructure has primarily been driven to support business requirements. The normal caveats in dealing with service providers are compounde...

06 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Sage (UK) Ltd

At Sage Outsource Services we know every business is different. That’s why our people work with you to give you a payroll service that fits your exact...

01 September 2010 | Directory, Finance & Accounting, IT, UK, Global,

Sanjay Chadha

Sanjay Chadha is an IT sourcing management expert and currently manages the offshore program office and strategic offshore partner relationships for T...

18 April 2011 | Columnists, IT, Global,

Seeking (outsourcing) alpha

Last week, I was attending an SME summit in India, organised by a media house that covers information technology events and topics. The majority of th...

28 November 2011 | Articles, Functions, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Regions, Global, All Columns,

Siemens IT Solutions and services

With effect from Friday 1st July 2011 Siemens IT Solutions and Services has been acquired by Atos Origin to become part of the new Atos. More informat...

02 September 2010 | Directory, IT, Global,

Strategic program management in global sourcing relationships

The last decade witnessed the emergence of global sourcing as a strategic weapon for the C-level to drive operational and financial improvements in IT...

26 May 2011 | Articles, IT, Global, All Columns,

Sugar CRM

SugarCRM is the world's leading provider of open source customer relationship management (CRM) software. Over 6,000 customers and more than half ...

02 September 2010 | Directory, IT, USA,

Taking the Chair

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Earlier this year Rajendra ‘Raji’ Pawar, co-founder and chairman of IT...

28 September 2011 | Global, South/Central Asia, Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, India, All Columns,

Team International Inc

TEAM International is a US owned and managed custom software development organization headquartered in Orlando, Florida with an Offshore Development C...

15 November 2010 | Directory, IT, North America / Caribbean, USA,

Testimonial on CMMI Services from David Consulting Group

Sanchez Computer Associates, (now part of Fedelity National Information Services), a leading financial services software developer, reported savings o...

04 April 2011 | Videos, IT,

Testimonial presented by Bob Lento, President, Convergys Information Management, the Global Software and Services Division.

DCG is an international software development consulting firm helping companies frustrated with development costs, hampered by poor quality or struggli...

04 April 2011 | Videos, IT,

Testimonial presented by Morag Lucey, Global Vice President of Marketing and Product Management at Convergys.

DCG is an international software development consulting firm helping companies frustrated with development costs, hampered by poor quality or struggli...

04 April 2011 | Videos, IT,

Texas 'to end IBM deal'

The Texan Department of Information Resources is almost certain to terminate its $863m data centre outsourcing deal with IBM after Big Blue’s proposed...

18 August 2010 | Articles, IT, Customer Service, Functions Other, North America / Caribbean, USA,

The Alternative Legal IT Conference, 21-22 September 2011, Belfry Hotel in Birmingham

e-know.net will be attending The Alternative Legal IT Conference on 21-22 September. This conference differs from other Legal IT events in that it f...

22 July 2011 | Legal, IT, Events, Conferences, Europe, UK,

The CIO Show Asia 2012

The CIO Show Asia 2012 is a dedicated and comprehensive platform in Asia Pacific where CIOs and IT decision makers evaluate and strategise how they us...

13 January 2012 | Events, Conferences, Asia/Pacific, Other, IT,

The Knowledge Congress

The Knowledge Congress is a series of live webcasts produced by The Knowledge Group, LLC, which examine trends, regulatory, and technology changes acr...

15 November 2010 | Directory, IT, North America / Caribbean, USA,

The rise of the "Facebook Generation” and its impact on offshore outsourcing

At many recent IT conferences or CIO events there has been great interest in the rise of the “Facebook Generation” in business positions, and their im...

11 April 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

The role of procurement in global sourcing

My article 'Why is sourcing becoming a priority for the CIO office?' shared the drivers for the emergence of strategic sourcing departments ...

30 September 2011 | Articles, Procurement, Global, All Columns,

The value of appearing well connected

If I told you, I was well connected, what would I actually mean? It might mean that I live in area with a fantastically fast broadband speed. It might...

13 January 2011 | Articles, Global, All Columns, UK,

The vanilla outsourcing machine

The mainstream IT world seems to distrust individuality and homogenises it away quickly. For instance, in order to remove existing proprietary lock-in...

29 June 2011 | Articles, IT, Global, All Columns,

Today’s UK Retail IT Outsourcing Outlook

A recent study by the Everest Group revealed that outsourcing in the UK’s IT sector could increase by 600% over the next ten years. The report highlig...

11 February 2011 | Articles, IT, Europe, UK,

Turn your outsourcing provider into a trusted partner

There are a number of good reasons to outsource your IT. For a start, outsourcing gives you access to expertise that is not always attainable in house...

14 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,

Using outsourcing to address risk management

Managing risk is a key challenge to any business. As companies expand their operations, systems and infrastructure and become more complex, the risks ...

20 December 2011 | Global, Functions Other, Legal, Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting, Articles, All Columns,

Why Cloud will Change the Future of Sourcing

This article originally appeared in Outsource Magazine Issue #23 Spring 2011 Euan Davis presents the Executive Summary of HfS Research’s ground-break...

29 March 2011 | Articles, IT, Global, All Columns,

Why is sourcing becoming a priority for the CIO office?

The war for technology talent is expected to become more and more significant over years for organisations to gain and sustain competitive advantage. ...

18 April 2011 | Articles, IT, Procurement, Global, All Columns,

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