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Outsource magazine: thought-leadership and outsourcing strategy | January 31, 2015

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Socially responsible global outsourcing

January 23, 2015 |

Since the first software contracts were outsourced to India in the late 1970s, global outsourcing has expanded across several dimensions. It has expanded geographically to encompass many new entrants in Asia, Africa and Latin America/Caribbean; and also marginalised areas in … Read More

Global business environment demands more from procurement

January 22, 2015 |

As the global macro environment improves and procurement leaders turn their attention towards corporate growth, pressure is mounting on conventional models of procurement.

Looking at the state of play in the industry amid signs of stronger growth in some parts … Read More

India: free trade agreements back on top

January 20, 2015 |

When you speak with entrepreneurs and executives of India’s IT and IT Enabled Services sector, you hear enthusiasm only. Quite rightly so.

For example, Indian restaurant search service Zomato is in talks to raise about $100 million in a fresh … Read More

Breaking through the Lean Wall with situational coaching

January 20, 2015 |

In our view, Lean Leadership continues to represent the biggest challenge for organisations attempting transformational change. It is challenging because fully realising the value of Lean requires a change in how we think, work, behave and lead. Changing behaviours is … Read More

The impact of sourcing trends on governance (Part 2)

January 20, 2015 |

To read Part 1 of this article, click here.

 

Organisations which proactively adapt their retained organisations to support these new demands will have an improved chance of maximising benefits linked to the three IT sourcing trends. For each of … Read More

Outsourcing: a service or business-based approach? (Part 2)

January 14, 2015 |

To read the first part of this article, click here.

The culture of control

One key aspect of the business outputs-based model for suppliers is that it relinquishes control of the methods of service delivery to the supplier: the supplier … Read More

TOP TEN: Things that Won’t Happen in 2015

January 13, 2015 | 2

The dawn of a new year is always an occasion for various bouts of soothsaying, scrying, tasseomancy and general predicting – and as such is pretty much an open invitation for commentators to make fools of themselves by getting things … Read More

The impact of sourcing trends on governance (Part 1)

January 8, 2015 |

Many organisations are not able to get the maximum value from IT sourcing and pursue a variety of sourcing options in an attempt to optimise their return. Sourcing trends such as multi-vendor outsourcing, shared service centres and cloud services are … Read More

Outsourcing: a service or business-based approach? (Part 1)

January 7, 2015 |

The challenge of effective procurement and measurement of an outsourced service arrangement is one which has never quite been solved throughout the 25-year history of the outsourcing industry.  Even today, in putting together deals, suppliers and customers still struggle to … Read More

We are Gathered Together to Join these People…

January 5, 2015 |

This article is a continuation of ‘For Better and Not for Worse‘, published December 2014.

 

 

Earlier this week, I received a text from Herb, a customer who was the plant manager of a major automotive assembly plant in … Read More

2014 outsourcing market review and predictions for 2015

December 23, 2014 | 1

The last 12 months have produced a lot of highs in the outsourcing market, which has set the tone for 2015. Indeed, we saw one of the strongest years for outsourcing in EMEA in a decade with more activity across … Read More

Jean Tirole: The science of taming powerful firms

December 22, 2014 |

Jean Tirole, the French professor of economics who recently received the Nobel Prize, is one of the most influential modern economists for his extensive theories and rigorous mathematic analysis of strategic behaviour and information economics in what is known as … Read More

Advice for a first-time outsourcer

December 19, 2014 | 1

The business case for outsourcing will be driven by added value and cost savings, yet making any decision that fundamentally changes the way your business operates will inevitably be a daunting prospect.  For mid-market companies who are considering outsourcing for … Read More

Is SIAM the nirvana it promises to be?

December 19, 2014 |

Service Integration and Management (SIAM) has been around as a philosophy now for a good few years, but is it the way forward for organisations to move in outsourcing their IT?

Back in the late 1990s and early 2000s organisations … Read More

The outsourcing conundrum: why does success still appear so elusive? (Part 2)

December 17, 2014 |

To read Part 1 of this article, click here.

What to make of all this? We could be forgiven for suggesting that a different approach is necessary not only in the consideration of what to make vs buy but also … Read More

The new-age Learning & Development professional

December 16, 2014 |

The Learning & Development (L&D) function in an organisation typically sits with the HR function or in business and, in some cases, is stand-alone. L&D has focussed on Leadership Development, training methodologies, soft skills training, technical training and the like. … Read More



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