What is oNexus?
Close
Outsource magazine: thought-leadership and outsourcing strategy
Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | February 28, 2015

Scroll to top

Top

A town called Hope

February 23, 2015 |

Back in the day, in a town called Hope, two young executives met for coffee in an upmarket hotel lobby. They were busy, bright and enthusiastic. On neutral territory they talked about opportunities and possibilities. She was a leading light … Read More

Recruitment process outsourcing: challenges and opportunities (Part 2)

February 16, 2015 |

To read the first part of this article, click here.

The issue of a provider’s ability to deliver (or not) on a global level was one which elicited a good deal of comment from the attendees – but one perspective … Read More

A contract to transform

February 16, 2015 |

The UK government has been shocked by the weaknesses in its commissioning and contract management of services revealed by the G4S and Serco incidents. At a time that both public and private sectors depend ever more heavily on their service … Read More

How much does it cost not to have to talk to you?

February 12, 2015 |

This may seem like an odd question to ask a service provider, but I think it sums up my feeling towards many of the IT services– such as desktop support, network provision and basic application maintenance — that are regularly … Read More

Recruitment process outsourcing: challenges and opportunities (Part 1)

February 6, 2015 |

Late last year Outsource hosted a breakfast roundtable in association with Futurestep, a Korn Ferry company, investigating the current state of and future potential for the recruitment process outsourcing (RPO) industry. Bringing together HR professionals from a wide range of … Read More

Input wanted from outsourcing providers into article on “talent challenges for 2015″

February 6, 2015 |

It’s often pointed out that outsourcing is a “people business” – but a lot is happening in the space which has major implications for those people tasked with carrying out the outsourced work (ie, those working for providers). In order … Read More

UK business services sector: a national growth engine

February 4, 2015 |

New research commissioned from Oxford Economics and published by the BSA – the Business Services Association – reveals the impact of the business services sector at national, regional, and parliamentary constituency level, showing the sector as an engine for growth … Read More

Large contracts and France drive growth in EMEA outsourcing market

January 30, 2015 |

A strong 2014 helped the Europe, Middle East, and Africa (EMEA) outsourcing market retain its position as the largest outsourcing region globally, with growth of 7%. The Annual Contract Value (ACV) of new scope and restructured contracts each delivered small … Read More

More bang for your buck: four ways impact sourcing adds value to your outsourcing spend

January 29, 2015 |

In the past several years, socially responsible outsourcing has increased in scale and quality, becoming a commercially viable solution and an emerging market trend. Recognitions by the Global Sourcing Council, IAOP, the Rockefeller Foundation, plus research by Accenture, Avasant, Everest … Read More

It’s not in your budget… seriously…

January 27, 2015 |

The minute hand on the clock in our board room clicked slower and slower as our vice president of Human Resources, Billie, went through her diatribe promoting how effective and efficient her department was operating.  Closing out she said, “I … Read More

A case for three parallels

January 26, 2015 |

Two models have become the most popular outsourcing options prevalent globally today: shared services, and third-party provisioning, alongside arange of other models across the spectrum spanning these two, driven either by a distinct pursuit for value, risk avoidance, co-creation or … Read More

Socially responsible global outsourcing

January 23, 2015 |

Since the first software contracts were outsourced to India in the late 1970s, global outsourcing has expanded across several dimensions. It has expanded geographically to encompass many new entrants in Asia, Africa and Latin America/Caribbean; and also marginalised areas in … Read More

Global business environment demands more from procurement

January 22, 2015 |

As the global macro environment improves and procurement leaders turn their attention towards corporate growth, pressure is mounting on conventional models of procurement.

Looking at the state of play in the industry amid signs of stronger growth in some parts … Read More

India: free trade agreements back on top

January 20, 2015 |

When you speak with entrepreneurs and executives of India’s IT and IT Enabled Services sector, you hear enthusiasm only. Quite rightly so.

For example, Indian restaurant search service Zomato is in talks to raise about $100 million in a fresh … Read More

Breaking through the Lean Wall with situational coaching

January 20, 2015 |

In our view, Lean Leadership continues to represent the biggest challenge for organisations attempting transformational change. It is challenging because fully realising the value of Lean requires a change in how we think, work, behave and lead. Changing behaviours is … Read More

The impact of sourcing trends on governance (Part 2)

January 20, 2015 |

To read Part 1 of this article, click here.

 

Organisations which proactively adapt their retained organisations to support these new demands will have an improved chance of maximising benefits linked to the three IT sourcing trends. For each of … Read More



EmailEmail