Items tagged with : Martyn Hart
2011: outsourcing predictions
Predicting what will happen over the next 12 months is never easy – but here are the main topics I expect to be hitting the outsourcing headlines in 2...
26 January 2011 | Articles, Europe, UK, Asia/Pacific, China, Global, All Columns,A shift to the right (Part 2)
Something radical? In Part 1 we looked at how the UK government is re-examining the way it does business, the size and shape of its IT and outsourcin...
21 April 2011 | Articles, UK, All Columns,Are public sector cuts good news for the private sector?
Last week’s announcement of the government’s Spending Review was greeted in some quarters with howls of derision by critics who argue that the cost-cu...
27 October 2010 | Articles, Europe, UK, All Columns,Are shared services the answer to the government cuts for councils?
Finding new ways to improve cost-efficiencies in this day and age can seem a little like looking for a needle in a haystack for cash-strapped local au...
25 November 2010 | Articles, Global, All Columns,Big Society: big trouble for public sector workers?
In recent weeks, we’ve seen the Prime Minister fiercely defending his Big Society project against criticisms that it is just a ‘cover’ for spending cu...
04 March 2011 | Articles, Europe, UK, Global, OLD ARTICLES, All Columns,Cameron admits mistakes over immigration cap. Or does he?
Sometimes there can be no greater show of strength for a man than admitting you simply got it wrong. If the Prime Minister’s recent hints that he will...
10 November 2010 | Articles, Europe, UK, Global, All Columns,Cloud computing – is there a silver lining?
I’m often asked what the future of outsourcing is, and, as difficult as it can be to accurately predict what’s going to happen without using a crystal...
04 May 2011 | Articles, Regions, UK, Global, All Columns,Collaboration is the future
The last few years have brought with them a number of sizeable changes which change the way each of us work and live our lives. However, what few peop...
02 February 2011 | Articles, Europe, UK, Global, All Columns,Commonwealth Games could become costly for India
In a highly competitive industry, offshore destinations all over the world are fighting to achieve credibility as they look to win foreign investment....
07 October 2010 | Articles, UK, South/Central Asia, India, Global, All Columns,Dwindling IT uptake could mean offshore time bomb
Exam results are out again and, for the IT sector, make for disturbing reading. It’s not the actual results that are the real problem - it’s the worry...
05 September 2011 | Articles, IT, Europe, UK, All Columns,Education, Education, Education....Outsourcing?
In today’s climate, it’s clear that everybody is looking for ways to save money. But should cost savings come at the expense of a good education? Rece...
20 October 2010 | Articles, Europe, UK, Global, All Columns,Government ICT policy: throwing the baby out with the bath water?
As I suggested in last week’s blog, it seems as though the wind of change is blowing hard through public sector procurement processes at the moment – ...
14 April 2011 | All Columns, UK, Articles,How outsourcing can help the public sector...
As the government’s Spending Review draws nearer, there will be many who are currently wondering how they will be affected by the coalition government...
05 October 2010 | Articles, Europe, UK, All Columns,Immigration cap – is it really business-friendly?
It’s been another busy week in the halls of power at Westminster, with the government’s decision to slash the number of migrant workers allowed to com...
08 December 2010 | Articles, Europe, UK, All Columns,Indian prison workers in outsourcing: more questions than answers?
Last week, I was asked to comment on a report in The Guardian which highlighted a scheme in India aimed at turning inmates at a high-security prison n...
16 February 2011 | Articles, Europe, UK, South/Central Asia, India, Global, All Columns,Is offshoring the answer?
This week, we’ve seen outsourcing hitting the headlines again, as the Public Commercial Services (PCS) union refused to rule out strike action over H...
15 June 2011 | Articles, Europe, UK, Global, All Columns, Sri Lanka,Is the government biting its nose off to spite its face?
It’s been a tough week for those of us with a vested interest in the outsourcing industry – and not just because of the difficulty of returning to wor...
19 May 2011 | Articles, Europe, UK, Global, All Columns, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other,Martyn Hart
Martyn Hart is the Chairman of the UK's National Outsourcing Association (NOA), which he instigated back in 1987. He has been involved in informa...
05 October 2010 | UK, Europe, Columnists, Global,Multi-sourcing: driving the outsourcing industry?
Last August I used these pages to spell out the advantages and disadvantages of multi-sourcing in light of changes to the way contracts were being sou...
07 June 2011 | Articles, Europe, UK, All Columns,NOA announces change to Board
The National Outsourcing Association announced today that Mark Kobayashi-Hillary has tendered his resignation as Board Member responsible for Offshori...
21 July 2010 | Articles, Europe, UK, Global,Obama's maiden voyage
As US President Barack Obama primes himself for his imminent visit to India next month, the question on everyone’s lips is whether or not he will be a...
03 November 2010 | Articles, USA, India, Global, All Columns,Outsourcing suppliers: are they really all fat cats?
This week’s episode of Channel 4’s current affairs documentary series, Dispatches, raised a number of interesting points around whether outsourcing su...
24 March 2011 | Articles, Europe, UK, Global, All Columns,Outsourcing training takes a slice of the pie
There is no doubt that we have seen a huge increase in outsourcing deals in recent years, especially since the Government Spending Review was announce...
27 April 2011 | Articles, UK, Global, All Columns,Outsourcing: changing the face of business
I was extremely interested to see research published this week which suggested that Britain’s outsourcing industry is now almost as big as the financi...
11 May 2011 | Articles, Europe, UK, Global, All Columns,Pharaoh Trade
The most populous Arab country is flexing its outsourcing muscles thanks to a combination of linguistic capability and sheer determination… So how far...
15 December 2010 | Articles, Middle East/Africa, Egypt,Private sector to the rescue...
If the last year has taught us anything, it’s that 2011 will see government departments moving outsourcing rapidly to the top of their list of priorit...
09 February 2011 | Articles, Europe, UK, Global, All Columns,Public sector outsourcing on the rise
In recent weeks, we’ve seen a number of initiatives from the government aimed at making it easier for organisations in the private sector looking to s...
07 April 2011 | Articles, Europe, UK, All Columns,Putting Your HR into Expert Hands
As everyone knows, the most important part of any organisation is its people. Profits can rise or fall, but if a company's employees are unhappy...
14 October 2010 | Articles, Functions, HR, Regions, Global,Schools and the private sector: a marriage of mutual convenience
Under the Coalition government, more academies will be opened than in the first eight years of the programme. More than 1,200 schools have now applied...
04 August 2011 | Articles, IT, Europe, UK, All Columns,Small and medium-sized businesses look towards Egypt
India and China are not the only destinations around when it comes to building and growing an outsourcing industry. The Middle East is seen to be taki...
16 December 2010 | Articles, Middle East/Africa, Egypt, All Columns,The drive towards transparency
In recent times, we’ve seen remarkable progress made on public sector transparency in this country, a development which has been helped by the governm...
25 February 2011 | Articles, Europe, UK, Global, All Columns,The View from the Board: Editorial Board Roundtable Winter 2010
Outsource: John, you're hosting, so let's kick off with you: looking generally at the trends for 2011 how different a year do you think its ...
17 December 2010 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,UK's Silicon Valley - growing onshoring
In the last week we've seen Prime Minister David Cameron announce plans to redevelop London's East End into a 'Tech City', with th...
17 November 2010 | Articles, IT, Europe, UK, Global, All Columns,Visa fraud puts the spotlight back on outsourcing
At a time when a sustained period of unemployment is proving problematic for organisations all over the world, the news of charges faced by Infosys Te...
09 March 2011 | Articles, Europe, UK, Global, All Columns, North America / Caribbean, USA,Why Santander and New Call Telecom came back to Blighty
As India teeters on the brink of double-digit inflation, Santander and New Call Telecom announce that they are bringing operations back to the UK. Whi...
25 July 2011 | Articles, Customer Service, Europe, UK, South/Central Asia, India, All Columns,Why suppliers should not be held up as outsourcing scapegoats
Of all the rumour and, in some cases, intrigue surrounding outsourcing in the public sector, one of the most interesting has been the recent saga surr...
01 June 2011 | Articles, UK, Global, All Columns,
Outsource magazine and the ACCA announce an exclusive partnership
