Items tagged with : Collaboration
Accelerating Innovation in a Regulated World
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 How can regulation and innovation – frequently considered to be opposing...
04 April 2011 | Articles, Finance & Accounting, Global,All in the Game
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 Leading academics charted a path that challenges the conventional defini...
06 April 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Building capacity to harness the potential of the IT/BPO industry
This column is guest co-authored by Dr PK Mukherjee, President and Managing Partner at Avasant, and Shobhit Patnaik, a consultant with Avasant. The...
10 May 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Doing more for less
We all think we are saving costs, pushing new projects back and pruning the odd budget code here and there. But are we really saving money and providi...
27 April 2011 | Articles, IT, Global, All Columns,Good Relations
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 In the fifth and final article in his series on the NOA’s Life Cycle m...
28 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Head-to-Head: Frank Casale & Mark Hillary
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Brazil is probably the most buzzing location in outsourcing right ...
27 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Latin America, Brazil, All Columns,Ian R. Macneil and cooperative contracting
A major focus of this series is on how academics and economists have transformed modern thinking about the nature of the business and outsourcing cont...
08 August 2011 | Articles, Legal, Global, All Columns,Innovation takes two
As the outsourcing industry has matured, buyers and providers have gotten better at crafting solid contracts, transitioning smoothly, and managing del...
21 March 2011 | Articles, Europe, UK, North America / Caribbean, USA, Global, All Columns,Innovation: a hoary old scab, or something worth talking about? (Part 2)
Margin. It all comes down to margin. Margin for the outsourcer. Margin for the customer. In my last article, I looked at definitions of innovation ...
20 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Interview: John Lark, Ariba
John Lark is Senior Solutions Marketing Manager for software and IT services provider Ariba. We met up with John at Ariba LIVE London 2011 to speak ab...
21 June 2011 | Audio, Procurement, Functions Other, Global,Interview: Tim Minahan, Ariba
Tim Minahan is CMO for software and IT services provider Ariba. Outsource spoke with Tim at Ariba LIVE London 2011, and asked him how his company'...
27 May 2011 | Audio, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,Joseph Schumpeter and “Creative Destruction”
My last two columns on Umair Haque and Joseph Stiglitz have shifted the focus a bit to the adaptations that global businesses face as more and more ch...
01 December 2011 | Articles, Global, All Columns,Legal Process Outsourcing in the new legal services landscape
In less than 5 months the Legal Services Act (LSA) comes into full effect with the official introduction of Alternative Business Structures (ABSs). Si...
30 June 2011 | UK, Europe, Legal, Articles, North America / Caribbean, USA, All Columns,Never the Twain?
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 I was delighted to be asked to write for this fine magazine, but fel...
29 June 2011 | Articles, Procurement, Global, All Columns,OPINION: Financial Services organisations need to outsource to innovate
Over the last ten years, financial sector firms have made increasing use of outsourcing to drive down costs whilst giving them a more agile and flexib...
05 July 2011 | Articles, Finance & Accounting, Global, All Columns, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other,OPINION: to offshore or not to offshore?
(In a recent OutsourceXpress email, Outsource editor Jamie Liddell addressed the issue of public sector offshoring, arguing that the case had yet to b...
30 August 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, UK, Global, All Columns,Outsource, HfS Research announce tie-in
Outsource is delighted to announce it has partnered with trailblazing advisory analyst firm and community HfS Research. The partnership will see the l...
28 March 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Peopleware: the human parameter as the critical success factor of outsourcing
Hardware – Software - Peopleware In addition to hardware and software, the term “peopleware” was created to address the third core aspect of Informati...
15 June 2011 | Articles, IT, Global, All Columns,Process Improvement Board
The Process Improvement Board (PIB) is a not-for-profit, multidisciplinary industry body dedicated to promote Business Process Improvement (BPI) metho...
26 January 2011 | Columnists, Europe, UK, Global,Relationship management in the downturn
The economic downturn has imposed significant pressure on both outsourcing buyers and service providers, resulting in increased scrutiny and renegotia...
05 January 2011 | Articles, Global, All Columns,Ten Ways to Shake Your World
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 It’s long past time for a change in the way outsourcing contr...
29 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,The future of collaborative legal services
I recently had the privilege to co-chair, alongside my colleague Janet Taylor-Hall, a roundtable discussion hosted by my employer, Integreon, and Lega...
04 October 2011 | Articles, Legal, Global, All Columns,The Future’s Bright...
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 …the future’s outcome-based, as the need to avoid “detail confusio...
27 June 2011 | Articles,The Power of Partnerships
In today's challenging economy, businesses are beginning to learn that it sometimes pays to cooperate. This trend is perhaps most notable in the ...
23 November 2010 | Articles, Finance & Accounting, IT, Global,Turn your outsourcing provider into a trusted partner
There are a number of good reasons to outsource your IT. For a start, outsourcing gives you access to expertise that is not always attainable in house...
14 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Uncovering more value: rocks to turn over in outsourcing arrangements
As I described in “Health Checks: An Ounce of Prevention”, the early days of outsourcing arrangements are often characterised by folks fighting fires ...
19 April 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Understanding Value
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 Nearly 60% of companies don’t know the value of their own outsour...
05 April 2011 | Articles, IT, Global, Europe,Vested Outsourcing
Based on research with the University of Tennessee, Vested Outsourcing is a business model by which companies that outsource and service providers wor...
04 July 2011 | Directory, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,Why Collaboration is the Key to Success
Adrian Quayle, Board Member of the National Outsourcing Association (NOA), looks at how strong relationships lead to enhanced outsourcing. “Comi...
19 October 2010 | Articles, Global,
Outsource magazine and the ACCA announce an exclusive partnership
