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(This column has been written by guest author Sue Brooks, Managing Director, Ochre House.) As the future of the UK business environment continues to be the subject of debate, organisations across the globe must look at
Helena Parry | 05 December 2011 | Articles, HR, Europe, Ireland, UK, All Columns,The News of the World phone hacking scandal and Twitter superinjunction furore are the latest headaches for those who seek to outsource and profit from the legal flow and storage of information. Of course, phone-hacking by a
Laura Shields | 03 August 2011 | Articles, IT, Legal, Functions Other, Europe, Ireland, France, Germany, Spain, The Netherlands, UK, Other, Global, All Columns,Wolfgang Benkel is Principal Analyst at Forrester Research, working out of Frankfurt, Germany. His latest report looks at the outsourcing of IT infrastructure within Europe; we spoke with Wolfgang about some of the differences
Outsource Magazine | 31 March 2011 | Articles, IT, Europe, Ireland, France, Germany, Spain, The Netherlands, UK, Other, All Columns,Internet didn’t replace the phone and social media won’t replace the call. People are communicating more than ever before, and not just by phone. Social networking sites have become primary communication tools for a new
Denis Creighton | 04 October 2010 | Articles, Europe, Ireland, Global, All Columns,While India remains the prime location for IT offshoring, new contenders have entered the market, according to analyst firm Gartner, which has published a list of 30 destinations for outsourcing. The countries were rated
Outsource Magazine | 16 December 2008 | Articles, Regions, Europe, Ireland, Spain, Other, North America / Caribbean, Canada, Latin America, Brazil, Argentina, Mexico, Costa Rica, Other, Middle East/Africa, Egypt, Other, South/Central Asia, India, Other, Asia/Pacific, China, Philippines, Malaysia, Australia, New Zealand, Other, OLD ARTICLES,
Denis Creighton is European CEO, Care & Wholesale, for Conduit, a contact-centre provider delivering services from Ireland and the UK. He has over 25 years’ experience in the BPO and telecommunications industries and is
As a location, Northern Ireland has exactly what you’re looking for - a superb infrastructure,
A panel debate from the World Economic Forum in 2010. "Delivering Inclusive Growth: Lessons from the Lisbon Strategy The Lisbon Strategy launched in 2000 set the goal of making Europe the most competitive economy in the world
OutsideSources | 08 September 2010
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