John Dickens is Shared Service Manager for NEC Europe Ltd. In advance of his presentation at SSON's Finance Transformation Europe 2012, taking place February 14-16 2012 at the Bloomsbury Hotel, London, we spoke with John about

Outsource Magazine | 03 February 2012 | Articles, Finance & Accounting, Europe, Germany, Spain, UK, Other, Asia/Pacific, Other, Global, All Columns, Procurement,

This article originally appeared in Outsource Magazine Issue #26 Winter 2011 Scandinavia’s economies traditionally punch well above their weight in terms of innovation and quality – and it’s the same when it comes to

Outsource Magazine | 16 December 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, The Netherlands, Other, All Columns,

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Optimised business intelligence is indispensable – it’s need-to-know, and you need to know… We got together with two practitioners at the

Outsource Magazine | 28 September 2011 | Articles, Finance & Accounting, IT, Procurement, Customer Service, Other, Europe, Functions Other, Global, All Columns,

Duncan Aitchison is Partner & President EMEA at business transformation and sourcing advisory firm TPI. We spoke with Duncan at the start of August to get his take on the key findings of TPI's 2Q11 EMEA index, looking at

Outsource Magazine | 09 August 2011 | Articles, Europe, France, Germany, UK, Other, Global, All Columns,

The News of the World phone hacking scandal and Twitter superinjunction furore are the latest headaches for those who seek to outsource and profit from the legal flow and storage of information. Of course, phone-hacking by a

Laura Shields | 03 August 2011 | Articles, IT, Legal, Functions Other, Europe, Ireland, France, Germany, Spain, The Netherlands, UK, Other, Global, All Columns,