Items tagged with : HR
'Back office' shared services and 100 years of scientific management
For many managers and consultants the essence of developing so-called ‘back office’ shared services seems to be that there is a single perfect process...
05 October 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, UK, Global, All Columns,9th HR Shared Services & Outsourcing Summit
9th HR Shared Services Outsourcing SummitMay 23-25, 2011Hyatt RegencyChicago, ILOutsource Magazine contacts can receive 20% off the standard all ac...
16 March 2011 | Events, Conferences, Functions, HR, North America / Caribbean, USA,A Logica Progression
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Andrew De Cleyn is MD, UK Outsourcing at major IT, BPO and consult...
28 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, UK, Global, All Columns,A new dawn for UK healthcare
Healthcare in the United Kingdom is provided by the government through its healthcare provider, the NHS (National Health Service). The NHS is one of t...
21 November 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Functions Other, Europe, UK, All Columns,Bad, Bad Boy…
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 An inspirational addition to the interminable list of email-related ho...
28 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Building the blueprint for Strategic Workforce Planning - Munich
Few organisations now have the luxury of being able to operate in their ‘comfort zone’, the traditional markets where they have built their historical...
27 October 2011 | Events, Conferences, HR,Business Transformation Conference led Expo
Welcome to Business Transformation Conference led Expo The Business Transformation Network is an organisation that brings together business leaders f...
02 September 2011 | Events, Conferences, Functions Other, Europe, UK,Caliber Point launches HR solution
BPO provider Caliber Point Business Solutions has launched a new multi-tenant HR services solution, Republic. Hosted by Caliber Point, and founded on ...
10 May 2010 | Articles, HR, IT, Global,Chain Gain
This article originally appeared in Outsource Magazine Issue #27 Spring 2012 This is the time of year that market trends and forecasts are commonly...
05 April 2012 | Articles, Procurement, Logistics, Functions Other, Global, All Columns,Cost not the driver of Australian outsource rise
Most Australian companies don’t want to send business functions offshore, but many intend to outsource a lot more roles in the next two years and the ...
11 May 2012 | Articles, Asia/Pacific, Australia, All Columns,Critical aspects of governance in outsourcing: insights from industry
This article was written in conjunction with Kaustuv Halder and Markus Biehl. Kaustuv Halder is a graduating student at Schulich School of Business, ...
03 October 2011 | All Columns, Global, Canada, Functions Other, Legal, Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting, Articles, North America / Caribbean,European HR Directors’ Summit
Drive change, fight attrition and develop effective strategies for staff development within your HR shared service or outsourcing operation. SSON’s...
16 September 2011 | Events, Conferences, Europe, UK, HR,External hosting of HR systems is "still unproven"?
Talking to the IT manager from one of the UK’s well respected universities about options for replacing some of their corporate systems, I was surprise...
15 November 2011 | Articles, HR, Global, All Columns, IT,Five Keys to Managed Learning Services
Peg Albert, Global Director of Marketing Communications for Raytheon Professional Services, looks at how to increase your return on investment from a...
20 July 2010 | Articles, HR, Functions Other, Global,GSSOCX
Welcome to GSSOCX –pronounced “G Sox” – a global community of professionals in shared services, outsourcing and consulting. We designed GSSOCX, with y...
14 July 2011 | Directory, HR, Global,Head-to-Head: Simon Constance & Steve Leach
This article originally appeared in Outsource Magazine Issue #27 Spring 2012 Recruitment globally has been undergoing revolutionary change in a per...
05 April 2012 | Articles, HR, Functions Other, Global, All Columns,Helena Parry
Helena Parry is the Director of Market Development at Ochre House, responsible for the company reputation and for driving HR talent management insigh...
14 June 2011 | Global, UK, Europe, HR, Columnists,How outsourcers manage human capital
Thanks to the recession, most organisations have changed the way they hire, resisting permanent hiring, fearing commitments may be rescinded if the ec...
02 February 2011 | Articles, HR, Global, All Columns,How to manage outsourcing your payroll
The decision to outsource usually comes from a number of organisational internal pressures; this can be budget and the requirement to save costs, it c...
23 March 2011 | Articles, HR, Global, All Columns,Intercomp Global Services
Intercomp Global Services is a leading BPO provider offering extensive expertise and experience in multi-country payroll services with an extensive cl...
08 March 2011 | Directory, HR, Global,Is multi-local the new global in the 21st century?
It has been fascinating to work in the rapidly growing resourcing outsourcing industry over the last few years. Along with many other BPO and professi...
14 June 2011 | Articles, HR, Global, All Columns,It’s time for contact centres to get socially responsible
In today’s competitive environment and uncertain economic climate, running a modern outsourcing contact centre has to go beyond the traditional “cost-...
22 February 2011 | Articles, Customer Service, Global,Karen Paterson
Karen Paterson is CEO of global payroll solution provider Acrede Global Solutions. Described by Real Business Magazine as a "Mover. Shaker. Inno...
23 February 2011 | Columnists, Europe, UK,Knowledge Sustainability for Outsourced Professionals
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 For organisations in expensive developed labour markets looking to red...
28 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Management 101
Happy New Year to you all; I hope 2012 has begun successfully for everyone. I’m going to begin my first column of the year with a confession: I’ve had...
18 January 2012 | Articles, HR, Europe, UK, Global, All Columns,Managing IT talent
Talent management over the last five years has become the buzzword in HR - but do the same rules apply to managing your technologists? They are a funn...
29 September 2011 | Articles, IT, All Columns, Global, UK, Europe,Motivating staff across the festive season
Businesses need all their key people and stakeholder groups to be fully engaged. This is particularly relevant in the run up to Christmas, which offer...
19 October 2011 | Articles, HR, Global, All Columns,Outsourcing advisors
Many organisations use third-party advisors when making outsourcing decisions, creating Requests for Purchase (RFPs) and as support during negotiation...
13 January 2011 | Articles, Global, All Columns,Outsourcing and planning for unknown demands
(This column has been written by guest author Sue Brooks, Managing Director, Ochre House.) As the future of the UK business environment continues to ...
05 December 2011 | Articles, HR, Europe, Ireland, UK, All Columns,Outsourcing and the new talent-centric HR approach
(This column has been written by guest author Sue Brooks, Managing Director, Ochre House.) Last month we held our HR Directors Annual Symposium which...
20 October 2011 | All Columns, Global, HR, Articles,Outsourcing HR: what does and doesn't work...
The vision of moving to a shared services solution and outsourcing HR has been a priority for many HR outsourcing companies. Key to successful outsour...
21 April 2011 | Articles, HR, Global,People for the future: a boardroom initiative!
I think we can very likely all agree that a unique combination of macro drivers, such as globalisation, demographic shifts, and volatile markets, will...
19 July 2011 | Articles, HR, Global, All Columns,Public Sector Roundtable: To Share, or Not to Share?
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 As government-imposed cuts continue to impact upon the UK’s public sec...
28 September 2011 | UK, Europe, Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Putting Your HR into Expert Hands
As everyone knows, the most important part of any organisation is its people. Profits can rise or fall, but if a company's employees are unhappy...
14 October 2010 | Articles, Functions, HR, Regions, Global,Recruitment Process Outsourcing and e-Recruitment Forum 2011
An in-depth look at RPO and e-recruitment strategies that will give you the tools to develop cost-effective recruitment solutions.Outsource Magazine h...
05 August 2011 | UK, Europe, HR, Conferences, Events,Recruitment: have you gone global?
This is an excerpt from and preview of an upcoming white paper to be released by KellyOCG in May 2011. Let’s face it: regardless of good or bad econo...
18 April 2011 | Articles, HR, Global, All Columns,Reducing the risk of conflict through outsourcing
(This column has been written by guest author Sue Brooks, Managing Director, Ochre House.) Research published this week revealed that 64 per cent of ...
20 September 2011 | Articles, HR, Global, All Columns,Seven Seismic Shifts
The HR profession is undergoing a revolution – indeed, several revolutions; as a number of different global trends converge. In this article, Zachary ...
15 December 2010 | Articles, HR, Global,Share + Share Alike
Shared services is an idea already tried and tested by a number of large commercial organisations, but over the past few years it's begun to catc...
11 August 2004 | Articles, Finance & Accounting, HR, UK,Starting with risk in mind
Before we get too joyous with the festivities descending upon us, I thought it important to remind ourselves of what sourcing governance must be all a...
07 December 2010 | Articles, Europe, UK, North America / Caribbean, USA, Canada, Global, All Columns,Taking the Chair
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Earlier this year Rajendra ‘Raji’ Pawar, co-founder and chairman of IT...
28 September 2011 | Global, South/Central Asia, Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, India, All Columns,Talent management and RPO in 2011
Talent acquisition frequently tests many companies, even those with a well-resourced HR function, yet it is quickly becoming a routine element of the ...
03 February 2011 | Articles, HR, Global, All Columns,Talent Show
Traditional recruitment methods - such as third-party agencies, specialist headhunting firms or basic print advertising - are time-consuming and costl...
11 August 2004 | UK, Other, Europe, Functions Other, HR, Articles,The digital workplace: think strategically, act tactically
Managing the digital workplace brings some tough challenges, and calls for a mixture of clear strategic thinking combined with pragmatism about how em...
13 October 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,The Recruiting Officer
Paul Awcock is Head of HR – Recruitment for Aviva, one of the world’s largest insurers. We spoke with Paul about the advantages – and challenges – of ...
15 December 2010 | Articles, HR, Europe, UK,Top Three Workforce Training Trends
By Tracy Cox, Director of Performance Consulting for Raytheon Professional Services, LLCA Time of Unprecedented ChangeIsaac Asimov once said, “The onl...
03 August 2010 | Articles, HR, Functions Other, Global,Total HR
Total HRis a part ofBrain Source Corporation(www.brain-source.com)Total HRspecializes in management of large-scale HR projects for multinational compa...
13 October 2011 | Directory, HR, Europe, Other,Tracey Friend
Tracey Friend is the Vice President of Solutions Architecture for Agile1. She is a proven, innovative human capital management executive with deep exp...
28 September 2010 | Columnists, HR, North America / Caribbean, USA, Global,Using outsourcing to understand drivers in Asia/Pacific
This article was guest-written by Kieran Scally, Vice President - Solutions, APAC, Ochre House. Recruitment process outsourcing and talent manageme...
27 January 2012 | Articles, HR, Asia/Pacific, All Columns, Global,Webinar: Strengths - the performance catalyst? An introduction to 'strengths' and their use in selection
Space is limited - click here to reserve your webinar space Date: Thursday, February 23, 2012Time: 2:00pm - 3:00pm GMT We’ve all heard of ‘competenc...
31 January 2012 | Events, HR, Global,Women in Leadership think tank - hosted by GE
We recently conducted a piece of research with GE Middle East, North Africa and Turkey (MENAT) focusing on Women in Leadership. One of the outcomes fr...
17 January 2012 | Events, Conferences, HR, Other, Middle East/Africa, Global,Zachary Misko
D. Zachary Misko isVice President Market Development Lead for Kelly Outsourcing and Consulting Group (KellyOCG). The group is part of Kelly Services,...
04 November 2010 | Columnists, HR, Global,
Outsource magazine and the ACCA announce an exclusive partnership
