Items tagged with : Offshoring
Arbitrage Now
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 Labour arbitrage has been one of the key drivers of the global outsourci...
31 March 2011 | Articles, Europe, UK, North America / Caribbean, USA, South/Central Asia, India, Asia/Pacific, China, Philippines, Global, All Columns,China "mature" but not perfect
A report released this week by research and consulting firm Everest says that although China should now be considered a “mature” offshoring destinatio...
18 August 2010 | Articles, Asia/Pacific, China, Global,Chinese choices: location selection considerations for global enterprises
The size and growth curve of the Chinese economy, relative to those countries more seriously affected by the recent crises in global finance and sover...
05 April 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, China, Global, All Columns,Cost not the driver of Australian outsource rise
Most Australian companies don’t want to send business functions offshore, but many intend to outsource a lot more roles in the next two years and the ...
11 May 2012 | Articles, Asia/Pacific, Australia, All Columns,Economics is a great leveller
“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a s...
16 September 2010 | All Columns, Global, New Zealand, Australia, Asia/Pacific, India, South/Central Asia, USA, North America / Caribbean, Articles,From Shadows to Limelight
For decades Colombia was synonymous with exports of a very unwelcome nature. Now, though, the country has big plans to establish itself as a truly com...
16 December 2010 | Articles, Latin America, Colombia, Global,Head-to-Head: Duncan Aitchison & Rick Simmonds
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 In the second instalment of our new Head-to-Head series, we turn to the ...
06 April 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,How do small and medium-sized enterprises (SMEs) best benefit from outsourcing?
The sector of “mid-sized businesses” (at the recent NOA Summit such organisations were defined as those with a turnover of up to £250M) is a major dri...
19 January 2011 | Articles, Europe, Germany, UK, Global, All Columns,I love a sunburnt country, a land of sweeping plains...
As I write, it’s early Saturday morning on the October long weekend. I am flying in a SAAB 340 turbo prop over southern New South Wales on my way to M...
08 October 2010 | Articles, Asia/Pacific, Australia, All Columns,Is cloud the new offshore?
Promises of substantial cost savings, agile IT, scalability and flexibility – does that sound familiar? Combine that with big question marks over secu...
01 December 2011 | All Columns, Global, IT, Articles,Is offshoring the answer?
This week, we’ve seen outsourcing hitting the headlines again, as the Public Commercial Services (PCS) union refused to rule out strike action over H...
15 June 2011 | Articles, Europe, UK, Global, All Columns, Sri Lanka,Legal Process Outsourcers don’t fall foul of Indian Advocates Act
After almost two years of false starts, adjourned hearings and painfully slow progression through the Indian courts, the Madras High Court finally rul...
21 March 2012 | Articles, Legal, South/Central Asia, India, Global, All Columns,Legal Process Outsourcing: has it reached a tipping point?
Most independent observers are in consensus that LPO is on the rise. However, greater insight beyond this overly simplistic soundbite is difficult to ...
09 May 2012 | Articles, Legal, Global, All Columns,Location, location, location
Driven by technological forces and the associated communications revolution that have fuelled globalisation over the last 30 years, outsourcing has em...
07 October 2010 | Articles, Legal, UK, USA, Other, India, Philippines, All Columns,Make IT Philippines
A video extolling the virtues of the Philippines as an outsourcing destination, presented by the Philippines Trade Investment Centre, London.
07 September 2010 | Philippines, Asia/Pacific, IT, Videos,Managing Culture When Outsourcing
Sunit Jilla of Farnham Castle International looks at the importance of cultural considerations when it comes to offshoring operations. On paper, outs...
01 June 2010 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Functions Other, Legal, Global,Nearshore, onshore or offshore for investment banks?
Some of the UK’s largest financial institutions are increasingly onshoring and nearshoring work to locations such as Scotland, Ireland and the north o...
26 September 2011 | Articles, Finance & Accounting, Europe, UK, Global, All Columns,Newly emerging offshore centres move centre-stage
A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing pow...
17 February 2012 | Articles, Egypt, South Africa, IT, Middle East/Africa, Mexico, Latin America, Other, Europe, Global, All Columns, South/Central Asia, India, Sri Lanka, Other, Asia/Pacific, China, Other,NOA announces change to Board
The National Outsourcing Association announced today that Mark Kobayashi-Hillary has tendered his resignation as Board Member responsible for Offshori...
21 July 2010 | Articles, Europe, UK, Global,Nothing north of Watford
“Make it In America” is Obama’s newest jobs battle cry. Not to be undone, David Cameron went to Bangalore to push for jobs creation in Britain. With u...
21 September 2010 | Philippines, China, Asia/Pacific, India, South/Central Asia, USA, North America / Caribbean, UK, Europe, All Columns, Global, Articles, Sri Lanka,Obama's maiden voyage
As US President Barack Obama primes himself for his imminent visit to India next month, the question on everyone’s lips is whether or not he will be a...
03 November 2010 | Articles, USA, India, Global, All Columns,OPINION: Is offshoring the right solution for outsourcing?
During the last ten years we have seen an overwhelming trend to cut costs by outsourcing back office processes and software development to offshore lo...
28 July 2011 | Articles, Customer Service, Global, All Columns,OPINION: to offshore or not to offshore?
(In a recent OutsourceXpress email, Outsource editor Jamie Liddell addressed the issue of public sector offshoring, arguing that the case had yet to b...
30 August 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, UK, Global, All Columns,Outsourcing and data security: the layman’s view?
I was asked this week for my views on the transfer of personal data to an offshore-based provider of outsourced services to a large telecommunications...
23 May 2012 | Articles, Legal, Europe, UK, All Columns,Outsourcing to China
A BNET.com special feature on doing business in the new economic superpower. "The benefits of outsourcing to China are clear; it can be both cos...
08 September 2010 | Videos, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Functions Other, Legal, Asia/Pacific, China,Philip Hadcroft
Dr. Philip Hadcroft is a leading authority in the field of Business Process Outsourcing (BPO). He attained the world’s first PhD in that discipline in...
25 November 2011 | Columnists, Asia/Pacific, China, Australia, Global,Private Properties
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Privacy issues have been a minefield in offshore outsourcing proje...
29 June 2011 | Articles, Legal, South/Central Asia, India, Asia/Pacific, China, Philippines, Global, All Columns,Q&A: David Poole, CEO, Serco Global Services UK & Europe
It's been a fascinating - and hugely significant - few quarters for Serco, with the outsourcing giant making a number of strategic acquisitions a...
15 May 2012 | Articles, Europe, UK, Global, All Columns,Relationship and openness: key ingredients for successful offshore transitions
Jeroen Jacobs, René van Kleef and Samir Kumar Parija look at success factors in the offshoring process... Transitions of IT services are always a c...
06 February 2012 | Articles, IT, Europe, The Netherlands, UK, South/Central Asia, India, Global, All Columns,Resolve...
Our new cartoonist columnist Matt Heffron kicks off with a look at career progression opportunities in the age of globalisation...
03 February 2012 | Articles, Global, All Columns,Sabimir Sabev
Sabimir Sabev is Novo Altum's director responsible for shared services and outsourcing. He specialises in providing support and insight to organi...
04 April 2012 | Columnists, Global,Shaken and stirred
James Bond 007 walked in to the casino after being chased around the city over the last hour. He had, as usual, escaped by the skin of his teeth. He w...
19 October 2010 | Articles, Global, All Columns,Shareholder satisfaction in a low-growth economy
As 2011 fast draws to a close, most companies will have given thought to their plans for 2012. What revenue growth are you expecting next year? How ha...
25 November 2011 | Articles, Functions Other, Global, All Columns, China,SIG London Regional Roundtable
SIG London Regional Roundtable SIG is holding its inaugural London Regional Roundtable meeting on 4-5 May 2011. This 1 ½ day invitation-only execut...
28 April 2011 | Events, Conferences, Regions, Europe, UK,Some none too subtle shifts in the commerce of outsourcing
Transformational change always takes longer than the early adopters believe is either likely or reasonable – but if the drivers for the change are rea...
11 October 2010 | Global, UK, Articles, All Columns,Stage "n"… Ready or oblivious/evolution or revolution?
Somewhere in South East Asia the rain gently hits upon the window of the multi-story office building where people are intently engaged in providing se...
22 February 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,The Post-Election Landscape
It’s the greatest British political story of our age – but what does the advent of coalition politics mean for the sourcing space in the UK? With a go...
17 September 2010 | Articles, UK, Europe, Legal, Functions Other, Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting,The Professional Perspective
The impact of the immigration question upon outsourcing is an issue affecting every corner of the outsourcing space – so in addition to our lead featu...
14 December 2010 | Articles, Europe, UK, North America / Caribbean, USA, Latin America, India, Global,The rise and rise of the Australian dollar is driving offshoring
Most economists are tipping interest rates in Australia will rise shortly. The Reserve Bank of Australia has a Gross Domestic Product (GDP) target gro...
28 October 2010 | Articles, Asia/Pacific, Australia, All Columns,The View from the Board: Editorial Board Roundtable Winter 2010
Outsource: John, you're hosting, so let's kick off with you: looking generally at the trends for 2011 how different a year do you think its ...
17 December 2010 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,UK skills gap fuels offshoring
UK employers are struggling to fill vacancies with skilled British workers and are being forced to look to the EU and beyond, according to a new repor...
25 August 2010 | Articles, Europe, UK,We ALL outsource something...
When people ask what I do for a living, and I reply that I work for SIG, an organisation that provides networking opportunities and the sharing of tho...
13 October 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,What do we really think of BPO advisors?
Take a handful of senior executives from various BPO suppliers, add a dash of client-side insight, mix well, add alcohol and simmer gently for 120 min...
25 August 2011 | All Columns, Global, Finance & Accounting, Articles,Which "shore" is right for the SME: onshore, nearshore or offshore?
As technologies converge facilitating the easy transfer of documents and data, and as communications improve to allow the provision of services anytim...
05 January 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,You get the marketing you deserve... (Part One)
Attend any conference and you’ll see row after row of exhibitor companies whom you’ve either never heard of, or of which you may just have a dim recol...
31 August 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,
Outsource magazine and the ACCA announce an exclusive partnership
