This article was written in conjunction with Kaustuv Halder and Markus Biehl. Kaustuv Halder is a graduating student at Schulich School of Business, York University, Canada. He is specializing in Operations and Information

Michael Hart | 03 October 2011 | All Columns, Global, Canada, Functions Other, Legal, Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting, Articles, North America / Caribbean,

Julianne Hately is Global Finance Manager (Record to Report) at brewing giant Molson Coors. Ahead of her appearance at the forthcoming Shared Services Exchange 2011, to be held September 26-28 at the Sheraton Frankfurt Airport

Outsource Magazine | 16 September 2011 | Articles, Finance & Accounting, Europe, UK, North America / Caribbean, USA, Canada, All Columns, Germany,

The Canadian outsourcing industry continues to grow in 2011 after an overall positive year in 2010. BPO registers a year-on-year (YOY) growth of 2.25 per cent whereas Hosting Services grows by 8.75 per cent. The CORE (Centre

Michael Hart | 26 July 2011 | Logistics, Customer Service, Procurement, IT, HR, Finance & Accounting, Articles, Legal, Functions Other, North America / Caribbean, Canada, All Columns,

Before we get too joyous with the festivities descending upon us, I thought it important to remind ourselves of what sourcing governance must be all about – managing risk. When I hear folk talking about the massive rewards

Bharat Vagadia | 07 December 2010 | Articles, Europe, UK, North America / Caribbean, USA, Canada, Global, All Columns,

IT outsourcing specialist CompuCom Systems has rebranded its Canadian operations from CCSI Technology Solutions to CompuCom Canada, according to a company statement earlier this week. The name-change means all CompuCom’s

Outsource Magazine | 10 May 2010 | Articles, IT, North America / Caribbean, Canada,