North America / CaribbeanItems tagged with : Australia
Asia has so much more to offer
I was reading an article in the Sydney Morning Herald by Tim Soutphommasane of Monash University about how each Australian generation seems to discove...
12 April 2012 | Australia, Asia/Pacific, South/Central Asia, Articles, All Columns,Australia needs to really engage with Asia
Australian former World Bank President James Wolfensohn returned to Sydney last week with a key message for his fellow Australians.The message is that...
10 November 2010 | Articles, Asia/Pacific, Australia,Australia – the really lucky country
I have been making a lot of calls lately only to get a voice message that says, “Sorry that I am not here to take your call, as I am in (insert Asian ...
23 September 2010 | Articles, Asia/Pacific, Australia, Global, All Columns,Australian BPO body formed
An industry association for the BPO sector in Australia, aptly monikered the Business Process Outsourcing Association of Australia (BPOAA), was formed...
07 July 2010 | Articles, Procurement, IT, HR, Finance & Accounting, Customer Service, Logistics, Functions Other, Legal, Australia,Australian Carbon Tax equals zoom and boom for the outsourcing sector
As soon as one mentions the Carbon Tax and its impact on the Australian economy the conversation turns to "gloom and doom" but I believe tha...
20 July 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, Australia, All Columns,Australian dollar gives boost to virtual malls
The current value of the Australian dollar is panicking Australian retailers. Shoppers are leveraging off the strength of the Australian dollar and a...
18 November 2010 | Articles, Asia/Pacific, Australia, Global, All Columns,China, the Cloud and building bridges
It’s been busy for the last few weeks as we drew a line under 2010. In Australia we are all starting to drag ourselves back to work after our break (a...
20 January 2011 | Articles, Asia/Pacific, China, Australia, Global, All Columns,Cost not the driver of Australian outsource rise
Most Australian companies don’t want to send business functions offshore, but many intend to outsource a lot more roles in the next two years and the ...
11 May 2012 | Articles, Asia/Pacific, Australia, All Columns,Economics is a great leveller
“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a s...
16 September 2010 | All Columns, Global, New Zealand, Australia, Asia/Pacific, India, South/Central Asia, USA, North America / Caribbean, Articles,Everything old is new again
The "invisible hand of the market" is the term economists use to describe the self-regulating nature of the marketplace. The invisible hand ...
22 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, Australia, All Columns,Give me a home among the gum trees...
Give me a home among the gum treesWith lots of plum treesA sheep or two, a k-kangarooA clothesline out the back,Verandah out the frontAnd an old rocki...
09 August 2011 | Articles, IT, Customer Service, Asia/Pacific, Australia, All Columns,Here comes the competition
I believe crowdsourcing as both a term and as a concept has started to filter into the mainstream. As I wrote in an article for Outsource early this y...
25 November 2011 | Functions Other, Procurement, Articles, Global, All Columns,I love a sunburnt country, a land of sweeping plains...
As I write, it’s early Saturday morning on the October long weekend. I am flying in a SAAB 340 turbo prop over southern New South Wales on my way to M...
08 October 2010 | Articles, Asia/Pacific, Australia, All Columns,Is the Australian call centre outsourcing industry dying?
Are high salary costs, low margins and technology making it too hard to be an independent provider? The rhetorical question was posed by industry ve...
26 October 2011 | Articles, Customer Service, Asia/Pacific, Australia, All Columns,Martin Conboy
Martin Conboy is the president of the Australian Business Process Outsourcing Association (ABPOA), set up to provide a unified and cohesive front for ...
23 September 2010 | Columnists, Asia/Pacific, Australia, Global,Martin Conboy at the IOS
Outsource columnist Martin Conboy, President of the Australian Business Process Outsourcing Association, speaks at The International Outsourcing Summi...
24 October 2011 | Videos, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, China, Philippines, Malaysia, Australia, New Zealand, Other,Moving On Up
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 PR Chandrasekar is the CEO of Hexaware Technologies, a global prov...
28 June 2011 | Articles, Finance & Accounting, IT, Global, All Columns,Philip Hadcroft
Dr. Philip Hadcroft is a leading authority in the field of Business Process Outsourcing (BPO). He attained the world’s first PhD in that discipline in...
25 November 2011 | Columnists, Asia/Pacific, China, Australia, Global,PRACTICAL LOGIC
ANNOUNCING THE LAUNCH OF "THE BIG RED BOOK OF OUTSOURCING" The Big Red Book of Outsourcing is a directory of services outsourcing in China ...
25 November 2011 | Directory, Asia/Pacific, China, Australia, Global,Public sector shared services: no more excuses!
What is the state of play in the public sector? Recent news stories regarding massive cost overruns in - and the possible cancellation of - Western Au...
09 June 2011 | Articles, Europe, UK, Asia/Pacific, Australia, Global, All Columns,Q&A: Krist Davood, Schiavello
Krist Davood is CIO for Schiavello Group, an Australia-based construction, design and manufacturing organisation. Prior to his appearance at the 11th ...
27 April 2011 | Articles, IT, Asia/Pacific, Australia, Global, All Columns,Ravichandran Venkataraman
Ravichandran Venkataraman is the Managing Director at ANZ Bank’s Global Back Office at Bangalore, managing a team of over 4,800 staff in technology a...
16 September 2010 | Global, India, South/Central Asia, Columnists,Services Outsourcing in China - Episode 1
China's economic growth makes it an attractive market for investors and outsourcers alike. This is episode 1 in a series of 8 interviews with Dr....
25 November 2011 | Videos, China, Global, Asia/Pacific,Services Outsourcing in China - Episode 2: China's Top Outsourcing Companies
Services Outsourcing in China Episode 2 in a series of 8 interviews with Dr Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific, Australia,Services Outsourcing in China - Episode 3: China's Top Outsourcing Cities
Services Outsourcing in China Episode 3 in a series of 8 interviews with Dr. Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific,Services Outsourcing in China - Episode 4: Outsourced Services Available from China
Services Outsourcing in China Episode 4 in a series of 8 interviews with Dr. Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific,Services Outsourcing in China - Episode 5: Outsourcing in China's Provinces and Regions
Services Outsourcing in China Episode 5 in a series of 8 interviews with Dr. Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific,Services Outsourcing in China - Episode 6: China's High Tech Parks and Zones
Services Outsourcing in China Episode 6 in a series of 8 interviews with Dr. Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific,Services Outsourcing in China - Episode 7: Issues when Outsourcing from China
Services Outsourcing in China Episode 7 in a series of 8 interviews with Dr. Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific,Services Outsourcing in China - Episode 8: How to Participate in China's Growth
Services Outsourcing in China Episode 8 in a series of 8 interviews with Dr. Philip Hadcroft
25 November 2011 | Videos, China, Global, Asia/Pacific,Shareholder satisfaction in a low-growth economy
As 2011 fast draws to a close, most companies will have given thought to their plans for 2012. What revenue growth are you expecting next year? How ha...
25 November 2011 | Articles, Functions Other, Global, All Columns, China,The Australian outsourcing journey
Outsourcing has evolved and seen a number of major changes over the last 15 years. For a long time the industry in Australia was battling negative per...
05 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, Australia, All Columns,The future of work
Outsourcing is a journey that most companies take, even if they have only outsourced their recruitment. As we more forward the desire to outsource mor...
23 November 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, Australia, Global, All Columns,The impact of the new carbon tax on the Australian outsourcing industry
Australian treasurer Wayne Swan says new Treasury data shows the impact of a carbon tax on emissions-intensive industries would be negligible compared...
11 July 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, Australia, All Columns,The rise and rise of China – will the bubble burst?
In a recent article by Hamish McDonald of the Sydney Morning Herald about population growth in Asia, McDonald suggested that in mainland China, popula...
28 January 2011 | Articles, Asia/Pacific, China, Australia, Global, All Columns,The rise and rise of the Australian dollar is driving offshoring
Most economists are tipping interest rates in Australia will rise shortly. The Reserve Bank of Australia has a Gross Domestic Product (GDP) target gro...
28 October 2010 | Articles, Asia/Pacific, Australia, All Columns,
Outsource magazine and the ACCA announce an exclusive partnership
