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There has been a change among policymakers and public sector managers across the country, from local education authorities to cabinet offices. There is a “new normal” in which no one is expecting conditions to stabilise any
Outsource Magazine | 10 January 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, North America / Caribbean, USA, All Columns, Global,This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Global service providers are upping the ante on their investments in emerging markets, driven by the accelerated economic growth in these regions
Outsource Magazine | 28 September 2011 | China, Asia/Pacific, India, South/Central Asia, Articles, Finance & Accounting, Brazil, IT, Latin America, USA, North America / Caribbean, UK, Europe, Global, All Columns,This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 When given the opportunity to have an anonymous rant, the choice of topic soon became all-consuming. Britain’s terrible weather? ‘Popular’
Outsource Magazine | 28 September 2011 | USA, North America / Caribbean, UK, Europe, Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Julianne Hately is Global Finance Manager (Record to Report) at brewing giant Molson Coors. Ahead of her appearance at the forthcoming Shared Services Exchange 2011, to be held September 26-28 at the Sheraton Frankfurt Airport
Outsource Magazine | 16 September 2011 | Articles, Finance & Accounting, Europe, UK, North America / Caribbean, USA, Canada, All Columns, Germany,In less than 5 months the Legal Services Act (LSA) comes into full effect with the official introduction of Alternative Business Structures (ABSs). Since March 31, 2009, law firms in the UK have been able to become
Mark Ross | 30 June 2011 | UK, Europe, Legal, Articles, North America / Caribbean, USA, All Columns,
Olen Pepple is the Chief Operating Officer at Novus Origo, with areas of expertise include ERP, HRO, RPO, FAO, as well as global outsourcing transition and project management. Olen started his career as an ERP business analyst,
Danny Ertel is a founding partner of Vantage Partners. A leading authority on negotiation, relationship management, and conflict management, Danny is the coauthor, with Mark Gordon, of The Point of the Deal, recently
Catherine Woods is an accomplished senior executive and noted US healthcare industry expert. With 15 years' experience in the US healthcare industry, Catherine has led the strategic development of business excellence,
FORMER COLUMNIST: Tom Topolinski, who tragically passed away unexpectedly on July 3, 2011, developed a strong blend of technology and executive business management skills during his 37 years in business. His primary focus
Tracey Friend is the Vice President of Solutions Architecture for Agile1. She is a proven, innovative human capital management executive with deep experience in HR BPO/RPO/MSP solutions and corporate center of excellence
Global strategist and management consultant Brandi Moore is the founder of IndiaThink, a US-based firm that advises western clients on how to stop bleeding money, time and energy when working across cultures and instead how to
The Conference Board is a global, independent business membership and research association working in the
Sourcing Interests Group (SIG) is a membership-driven organization comprised of sourcing and outsourcing
The Knowledge Congress is a series of live webcasts produced by The Knowledge Group, LLC, which examine
TEAM International is a US owned and managed custom software development organization headquartered in
SharedXpertise Summits series of conferences, webinars, and other events bring together the professions
The Next Level of Value: Accelerating Global Growth & Delivering Business Insights to the Board March 7-9, 2012 Hilton Orlando, Florida In 2011 we brought you the ‘revolution’ of shared services - 2012 is all
Florida, USA | 14 October 2011DCG will be exhibiting at the 24th annual conference, designed for the attendees to understand both principle and practice, to deliver value, and to maximize impact and business results that attendees can bring to their
Albuquerque, New Mexico, USA | 28 October 201113th Annual Call Center Week: Continue the Multi-Channel Excellence Journey Off the heels of our most successful Call Center Week yet we are delighted to announce the new dates for our 2012 show, scheduled for June 4th-8th
Las Vegas , NV, USA | 01 February 2012
Dawn Evans, President and CEO of Sourcing Interests Group, interviews Jamie Liddell, Editor of Outsource Magazine, at the March 2011 SIG Global Sourcing Summit at the beautiful Ritz-Carlton, Amelia Island, Florida on his
Sourcing Interests Group | 19 August 2011
Deborah Kops is the founder of SourcingChange.com and a member of the Outsource Editorial Board, as well as a regular online columnist for Outsource. At the 11th Annual European Shared Services & Outsourcing Week in
Outsource Magazine | 20 May 2011
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