Jeroen Jacobs, René van Kleef and Samir Kumar Parija look at success factors in the offshoring process... Transitions of IT services are always a challenge to execute successfully, but intercontinental transitions contain

Outsource Magazine | 06 February 2012 | Articles, IT, Europe, The Netherlands, UK, South/Central Asia, India, Global, All Columns,

Technology has always aimed to change the status quo by making it effective to perform business functions. The success of technology in business is measured by the impact it creates on the top line or bottom line, either by

Outsource Magazine | 31 January 2012 | Articles, IT, Global, South/Central Asia, India, All Columns,

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Global service providers are upping the ante on their investments in emerging markets, driven by the accelerated economic growth in these regions

Outsource Magazine | 28 September 2011 | China, Asia/Pacific, India, South/Central Asia, Articles, Finance & Accounting, Brazil, IT, Latin America, USA, North America / Caribbean, UK, Europe, Global, All Columns,

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Earlier this year Rajendra ‘Raji’ Pawar, co-founder and chairman of IT services organisation NIIT, took on another chairmanship: that of the

Outsource Magazine | 28 September 2011 | Global, South/Central Asia, Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, India, All Columns,

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Rajan Kohli is Wipro Technologies’ CMO, responsible for developing – and protecting – one of the most prominent brands in international

Outsource Magazine | 28 September 2011 | India, South/Central Asia, Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,