Items tagged with : Innovation
2011: mostly cloudy, with sunny intervals
2011 is shaping up to be the year of cloud computing, as the NOA's Andy Rogers reports... How public money is being spent and how it is bei...
24 March 2011 | Articles, IT, Functions Other, Global, All Columns,A glimpse of the future for CIOs
There are those that try to predict it; those that dread it and those that revel in it but you can’t deny that it’s going to happen in some way shape ...
27 May 2011 | Articles, IT, Global, All Columns,A Logica Progression
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Andrew De Cleyn is MD, UK Outsourcing at major IT, BPO and consult...
28 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Europe, UK, Global, All Columns,A shift to the right (Part 2)
Something radical? In Part 1 we looked at how the UK government is re-examining the way it does business, the size and shape of its IT and outsourcin...
21 April 2011 | Articles, UK, All Columns,Accelerating Innovation in a Regulated World
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 How can regulation and innovation – frequently considered to be opposing...
04 April 2011 | Articles, Finance & Accounting, Global,Addressing outsourcing challenges: what buyers need to do to achieve their business model
I recently wrote about the challenge of dealing with troubled outsourcing relationships, and our need to get beyond the blame cycle to a more “sane” a...
23 August 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,All in the Game
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 Leading academics charted a path that challenges the conventional defini...
06 April 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,An Excellent Process…
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Outsource recently partnered with the Process Excellence Network (...
28 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, South/Central Asia, India, Global, All Columns,Beneath the Surface
Ossama Nazmi, Xceed's VP Marketing Business Development, looks at critical elements of the RFP process and the sustained importance of due dilig...
27 January 2011 | Articles, Middle East/Africa, Egypt, Global,Business Platforms
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 As the cloud model evolves, how businesses use cloud technologies, and...
28 September 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Business Platforms: The Emerging Alternative to the “Mess for Less” Outsourcing Deal
This article originally appeared in Outsource Magazine Issue #27 Spring 2012 Business platforms, enabled by the fusion of cloud computing, SaaS and...
05 April 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Complementing traditional outsourcing with the emerging cloud computing
In the last article I discussed the emergence of cloud as a key sourcing option. Media has been publishing so much on the cloud that it is often toute...
11 April 2012 | Articles, IT, Global, All Columns,Good Reviews
This article originally appeared in Outsource Magazine Issue #27 Spring 2012 Peter Drucker is credited with challenging businesses to “do what you ...
05 April 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Head-to-Head: Euan Davis & Dawn Evans
The outsourcing space – and Outsource magazine – stands or falls on the quality of the thought-leadership within it. And what better way to tap into t...
16 December 2010 | Articles, Global,Head-to-Head: Frank Casale & Mark Hillary
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Brazil is probably the most buzzing location in outsourcing right ...
27 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Latin America, Brazil, All Columns,Helena Parry
Helena Parry is the Director of Market Development at Ochre House, responsible for the company reputation and for driving HR talent management insigh...
14 June 2011 | Global, UK, Europe, HR, Columnists,Innovation and outsourcing: a contingency approach
Innovation matters hugely to the development of our economies and companies. It is also a topic of considerable interest in outsourcing, with lots of ...
10 August 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Innovation Creation
This article originally appeared in Outsource Magazine Issue #23 Spring 2011 Increasingly, both buy- and sell-side organisations are trumpeting the n...
30 March 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Innovation in Outsourcing: Searching for the Holy Grail
Bridget Fleetwood, Legal Director at international law firm Pinsent Masons LLP, looks at how, when and why there are real opportunities for outsourcin...
07 October 2010 | Articles, Global,Innovation takes two
As the outsourcing industry has matured, buyers and providers have gotten better at crafting solid contracts, transitioning smoothly, and managing del...
21 March 2011 | Articles, Europe, UK, North America / Caribbean, USA, Global, All Columns,Innovation: a hoary old scab, or something worth talking about?
I have to say, my first reaction when innovation was suggested as a topic worth exploring was, “Oh for goodness sake, why on earth would anyone want t...
17 May 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Innovation: a hoary old scab, or something worth talking about? (Part 2)
Margin. It all comes down to margin. Margin for the outsourcer. Margin for the customer. In my last article, I looked at definitions of innovation ...
20 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Innovation: a hoary old scab, or something worth talking about? (Part 3)
So, what does it really take to drive innovation through an outsourcing business? You have to want to. You have to think this is important. And you h...
12 July 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Innovation: a hoary old scab, or something worth talking about? (Part 4)
In this series of articles, I have looked at definitions of innovation and answered the ‘why bother’ question – the answer, as you might suspect, is m...
05 August 2011 | Articles, Global, All Columns, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other,Innovation: what is it, and why am I not getting any?
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 It’s one of the most frequently used words in outsourcing – but ...
27 June 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Interview: Joe Black, Aetna
Sourcing Interests Group CEO Dawn Evans interviews Joe Black, CPO for health insurance and benefits provider Aetna, at the SIG Summit in Flo...
01 June 2011 | Procurement, Videos, Global,Interview: John Lark, Ariba
John Lark is Senior Solutions Marketing Manager for software and IT services provider Ariba. We met up with John at Ariba LIVE London 2011 to speak ab...
21 June 2011 | Audio, Procurement, Functions Other, Global,Interview: Tim Minahan, Ariba
Tim Minahan is CMO for software and IT services provider Ariba. Outsource spoke with Tim at Ariba LIVE London 2011, and asked him how his company'...
27 May 2011 | Audio, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global,Joseph Schumpeter and “Creative Destruction”
My last two columns on Umair Haque and Joseph Stiglitz have shifted the focus a bit to the adaptations that global businesses face as more and more ch...
01 December 2011 | Articles, Global, All Columns,KGS Global
At KGS we not only organise senior level business conferences and tailor-made corporate events but we create communities around specific industry and ...
21 November 2011 | Directory, Conferences, Functions Other, The Netherlands,Legal Process Outsourcing in the new legal services landscape
In less than 5 months the Legal Services Act (LSA) comes into full effect with the official introduction of Alternative Business Structures (ABSs). Si...
30 June 2011 | UK, Europe, Legal, Articles, North America / Caribbean, USA, All Columns,OPINION: Financial Services organisations need to outsource to innovate
Over the last ten years, financial sector firms have made increasing use of outsourcing to drive down costs whilst giving them a more agile and flexib...
05 July 2011 | Articles, Finance & Accounting, Global, All Columns, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other,Outsourcing HR: what does and doesn't work...
The vision of moving to a shared services solution and outsourcing HR has been a priority for many HR outsourcing companies. Key to successful outsour...
21 April 2011 | Articles, HR, Global,Outsourcing is Not Make Versus Buy: It is a Continuum
This article originally appeared in Outsource Magazine Issue #27 Spring 2012 Deciding to outsource demands a thorough make/buy analysis. However, f...
04 April 2012 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Q&A: Federico Florez
Federico Florez is Global CIO at construction, transportation and infrastructure multinational Ferrovial. In advance of his participation in the 3rd A...
03 May 2011 | Articles, IT, Europe, Spain, Global, All Columns,Q&A: Rene Keller, Swiss Life
René Keller is Chief Information Technology Officer for Swiss Life AG, Switzerland's largest life insurer. Ahead of his appearance at the Corpora...
06 May 2011 | Articles, IT, Europe, Other, Global, All Columns,Talentspotting
This article originally appeared in Outsource Magazine Issue #24 Summer 2011 Yvonne Williams is MD of MDA Executive Resourcing and a board memb...
28 June 2011 | Articles, HR, Europe, UK, Global, All Columns,Telling the positive story of UK ITO trends
EquaTerra recently released the results of its 2010 UK IT outsourcing (ITO) service provider performance and satisfaction (SPPS) study. EquaTerra cond...
10 December 2010 | Articles, Europe, UK, Global, All Columns,The future of work
Outsourcing is a journey that most companies take, even if they have only outsourced their recruitment. As we more forward the desire to outsource mor...
23 November 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Asia/Pacific, Australia, Global, All Columns,The Professionals: Nabil Gangi, FAO of the United Nations
We kick off our new series of interviews with buy-side outsourcing and shared services practitioners - The Professionals - with a QA with the Chief, S...
23 May 2012 | Articles, Global, All Columns,The vanilla outsourcing machine
The mainstream IT world seems to distrust individuality and homogenises it away quickly. For instance, in order to remove existing proprietary lock-in...
29 June 2011 | Articles, IT, Global, All Columns,This Partners
This Partners helps clients achieve exceptional results from outsourcing. From strategy development to the successful delivery of major outsourcing pr...
05 October 2011 | Directory, Functions Other, Europe, UK,TOP TEN: Optimal Procurement Outsourcing
This article originally appeared in Outsource Magazine Issue #25 Autumn 2011 Procurement outsourcing, which has been predicted for many years to ta...
28 September 2011 | Articles, Procurement, Global, All Columns,Uncovering more value: rocks to turn over in outsourcing arrangements
As I described in “Health Checks: An Ounce of Prevention”, the early days of outsourcing arrangements are often characterised by folks fighting fires ...
19 April 2011 | Articles, Finance & Accounting, HR, IT, Procurement, Customer Service, Logistics, Legal, Functions Other, Global, All Columns,Visa fraud puts the spotlight back on outsourcing
At a time when a sustained period of unemployment is proving problematic for organisations all over the world, the news of charges faced by Infosys Te...
09 March 2011 | Articles, Europe, UK, Global, All Columns, North America / Caribbean, USA,
Outsource magazine and the ACCA announce an exclusive partnership
