Building Customer Relationships through Effective ServiceBuilding Customer Relationships through Effective Service
Customer relationships in the UK
A recent research report, commissioned by Oracle, which questioned 1,500 consumers and 250 contact centre managers, revealed a startling difference between what customer expectations are and the way businesses in the UK (and Europe) are dealing with them... Click here to download the PDF
A recent research report, commissioned by Oracle, which questioned 1,500 consumers and 250 contact centre managers, revealed a startling difference between what customer expectations are and the way businesses in the UK (and Europe) are dealing with them... Click here to download the PDF
By: percepta
Percepta is a Customer Experience organisation. This means we help businesses understand the journey of their customers, integrate customer voice and make improvements to business practices. …
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